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ST500DM002 KC45 Failed to load overlay

Posted: 07.03.16, 10:25
by Lawrence
hello

i am beginner for data recovery services any one help this problem,

i have segatae 500dm002 kc45 fimware,
overlal error show,smart,alt list not erased show this error..

F3 T>m0,6,2,,,,,22

DiagError 0000500E Process Defect List Error
R/W Sense 00000002, R/W Error 841C0087, List Offset 00000000, List Index 00256177, File Error 000000D0

F3 T>

Executing user command.................. : Clear SMART
ASCII Diag mode

F3 T>/1

F3 1>N1

Failed to load overlay 00000004
Terminal : reply timeout error
Terminal : reply timeout error

Re: ST500DM002 KC45 Failed to load overlay

Posted: 07.03.16, 10:52
by Lawrence
after try ace blog videos,sys file not read in terminal, i try different terminal baud rates but not read.. :(
show this errors :cry:

F3 T>
Rd Sys File: vol = 3, FID = 01B, Copy = 000...
Terminal : reply timeout error

COM transfer baud rate set to 921600
Rd Sys File: vol = 3, FID = 01B, Copy = 000...
Root Sys File Rd Err!

COM transfer baud rate set to 921600
Rd Sys File: vol = 3, FID = 01B, Copy = 000...
Terminal : reply timeout error
Rd Sys File: vol = 3, FID = 035, Copy = 000...
Terminal : reply timeout error

Re: ST500DM002 KC45 Failed to load overlay

Posted: 07.03.16, 15:55
by DataMedics
Baud rate 921600 doesn't usually work in this family, but rate 921000 usually does. That having been said, an even lower rate might get a better read as it'll force the drive to slow down and might have a better chance at reading the file. By the way, did you check for NRG before trying translator regeneration?

Re: ST500DM002 KC45 Failed to load overlay

Posted: 04.04.16, 21:45
by Nick_TS
Hello Lawrence,

Lawrence wrote:Source of the post Failed to load overlay 00000004


Try to use loader for this drive.

Re: ST500DM002 KC45 Failed to load overlay

Posted: 05.04.16, 14:23
by Amarbir[CDR-Labs]
DataMedics wrote:Source of the post Baud rate 921600 doesn't usually work in this family, but rate 921000 usually does. That having been said, an even lower rate might get a better read as it'll force the drive to slow down and might have a better chance at reading the file. By the way, did you check for NRG before trying translator regeneration?


Jared ,
I Never Increase The Baud Rate Like This i am Sure I Am Not Creating a User Error Into It For No Reason .In Case NRG Is There How Do You Personally Approach The Case ?

Re: ST500DM002 KC45 Failed to load overlay

Posted: 05.04.16, 14:24
by Amarbir[CDR-Labs]
Dmitriy_TS wrote:Source of the post Hello Lawrence,

Lawrence wrote:Source of the post Failed to load overlay 00000004


Try to use loader for this drive.


Dimitry Sir ,
When Exactly Do You Need To Load a Loader ? . Specially In F3 Series Drives