WD100EZAZ-11TDBA0 (Hitachi/CCB/Helium)

[Hddex]

Hello we have a

10TB - (Hitachi/HGST Drive) LEO-A-HE12 family
Model - WD100EZAZ-11TDBA0
Thailand
24 Jul 2019
R/N - US7SAL100
P/N - 2W10206

This is a CCB drive in which we have the PC-3000 UDMA. In the utility, shows the family as LEO-A-HE12 but keeps giving error trying to boot to techno mode in the utility. I cannot get past it,

any suggestions would be appreciated

Thank you

[AJ2008]

SA is not loaded, I guess you have other issues with it

[Hddex]

Source of the post SA is not loaded, I guess you have other issues with it

Yup, confirmed a head issue as heads are faulty and cannot read anything from the surface, so the SA modules were not loaded from the surface and the HDD only works with ROM.

Thanks