ST5000LM000-2U8170 2.5 HDD ROM Read Problem Asking for Help Topic is solved

[OHMYDATA]

PC3000 EXPRESS Version 6.9.16

I am trying to patch the lock because the sector cannot be accessed.

In order to patch, you need to read the ROM with a terminal.

Can't read rom with terminal
The following message is output.

I've tried all the terminal read speeds. The same error message is output.

DOM : 23AUG2021
PCB : 100870309 REVA
---------------------------------------------------------------------------

log

Software can`t control COM port signal level for this USB/COM adapter

HDD family detecting...

Family ID: CF

WARNING! Unknown family!

Software can`t control COM port signal level for this USB/COM adapter

Selected family......................... : 00, F3 Arch (common)
Model by ID............................. : ST5000LM000-2U8170

Tech Key...

Requesting FW Pkg ver ........ M2AEA13B0.SDM4.410013.0001


Detecting SA Phys Sct Size...
Can not detect SA phys secotr size by ATA!
---------------------------------------------------------------------------------------------------

Terminal


ASCII Diag mode

F3 T>
Bad cmd: 0x0303
>

[gterry]

Are you selecting BOOT CODE mode on startup then reading the rom that way first?

[OHMYDATA]

Yes, it is. I entered the utility and entered the boot code below, but the ROM is not read. Does the PC-3000 not support that PCB?

[digitalsupport]

The message you see "Software can`t control COM port signal level for this USB/COM adapter" is typically shown when using PC USB terminal 2
Means ( as it says ) COM port signal level can not be set to correct voltage.

Time to make a mod and correct the signal levels or get a PC USB terminal 3 that supports 3,5v, 2,5v and 1,8v set automatically by PC3000.
Then you can read the ROM from the M11 drive without errors.

[OHMYDATA]

thank you. I'm trying it with terminal 3. If there is an error after trying, I will let you know again.

[Marcos Benjamin]

Hello guys!! Has this problem been resolved?
I have two similar cases, it doesn't read the Rom in any condition. I use terminal 3 in Portable V 7.0.32.