ST2000DM001 Z4Z2HQWW Topic is solved

[hanjongwoo]

hi friend!
i'm not good at english so i'm afraid of made a lot of mistakes write in english here

i hop everybody will makeout what i'm talking



these days, i have had this problem twice.

someone please help me!

when i power on, i can hear some sound and stop the spindle motor from the hdd right now! and show the this message in teminal




Model : ST2000DM001
Serial : Z4Z2HQWW
Firmware : CC25
Capacity : 3.86 GB (!) (8 089 950)


Boot 0x40M
Spin Up
FAIL Servo Op=0100 Resp=0003
0100 0000 0000 0001 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 1B80 0075 07D1 3D80 0008 0000 0000 0000 0E81 0000 0000 0000 0000 0000 0000 0000 0276 B68B C2B9 EB1C 212C 212B 17C6 3EF2 89E3 47AA 0000 007F 0004 0000 001D 0004 0000
FAIL Servo Op=0100 Resp=0003
0100 0000 0000 0001 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
ResponseFrame 2540 0077 07D1 3CC0 0008 0000 0000 0000 0EA4 0000 0000 0000 0000 0000 0000 0000 0276 B68B C2B9 EB1C 212C 212B 17C6 3EF2 89E3 47AA 0000 007F 0004 0000 001D 0004 0000


do i heve to change the head swap!

and what do i have to check to change the head ?

please help me!

have a goodday!

[hanjongwoo]

i changed a head but it's does have the same problem, i don't know why doesn't working

please help me

[Blizzard]

Source of the post i changed a head but it's does have the same problem, i don't know why doesn't working
please help me

In many cases your error (FAIL Servo Op=0100 Resp=0003) is bad heads. With Seagate DM series the bad heads are often a result of media damage/failure. When you place the donor heads and power the drive the donor heads are instantly damaged. I recommend that you place the donor heads back in the donor HDD and see if they still work. It also helps if you can post the specs from the donor label so we can see if the donor was actually a good candidate for the head swap.
Tip: Before you pull heads from a donor go to terminal and enter Ctrl + L to get the preamp info and write it down. If you can get terminal access on a patient drive you can match the donor heads by preamp number. The preamp tip is most likely not helpful in this case because you typically don't have terminal access with error "FAIL Servo Op=0100 Resp=0003".

[hanjongwoo]

very very thank! i've been learn many things from your answer! have a goodday! Blizzard