need help for wd10jmvw-11s5xs1

[ictsec.areait]

Hi,
I connected wd10jmvw-11s5xs1 by USB and serial cable and I got the following errors:

Expand view Displayed errors

Techno mode key
Techno mode key......................... : Ok

Debug Stop Code reading................. : VSC Status reading error Data receiving error COM port reading timeout (rq: 523 / rd: 0):

RAM:
HDD Info reading........................ : HDDs RAM reading error VSC data reading error Sectors receiving error Data receiving error COM port reading timeout (rq: 515 / rd: 8 ): BE EF 01 00 00 00 12 40

Zone allocation table................... : HDDs RAM reading error VSC data reading error Sectors receiving error Data receiving error COM port reading timeout (rq: 515 / rd: 8 ): BE EF 01 00 00 00 12 40

ROM:
Read ROM................................ : HDDs ROM reading error VSC data reading error Sectors receiving error Data receiving error COM port reading timeout (rq: 515 / rd: 8 ): BE EF 01 00 00 00 12 40

Service area:
Permanent overlay....................... : Not loaded
SA dir reading (ABA/CHS)................ : Device error detected
SA Access............................... : NONE

Configuration reading................... : Module 02 not found

Collapse view

Spindle motor starts and no weird sounds.
Is the board broken?

Thanks in advance

[Amarbir[CDR-Labs]]

Hello ,
Remove board from HDA assembly .Then Connect To USB and Serial Cable Wait For 5 Minutes Then Run USB/Serial Western Digital Tool .Select Kernel Mode From Mode Selection on top ,Then Please Post Result Here .Once if it reaches kernel mode properly backup complete rom and also rom modules .Please tell me the USB pcb no so that i can assist you further

[ictsec.areait]

Isolated board works better, no more ROM and RAM errors.

Expand view kernel mode output

Techno mode key
Techno mode key......................... : Ok

Debug Stop Code......................... : HOST DEBUGSTOP UNEXPECTED HBI INTS UNMASKED

RAM:
HDD Info reading........................ : Ok
Heads number............................ : 1
Cyl Count............................... : 256

ROM:
Read ROM................................ : Ok
ROM Data size........................... : 256 Kb
Flash ROM dir reading................... : Ok (Active)
Flash ROM dir reading (Ext)............. : Ok
Modules directory address............... : 73 265
SA regions address...................... : by default
Module 02 access........................ : Granted
SA Translator loading................... : Ok

ROM Modules:
ROM version............................. : 03.78C
ROM F/W version......................... : 00030078
Overlay F/W version..................... : 03.78C
Servo F/W version....................... : TP.4D

Heads configuration..................... : by map
Heads number............................ : 4
Heads number in use..................... : 4
Switched off heads...................... : No
Heads map............................... : 0,1,2,3

Collapse view

Board number is: 2060-771801-002 REV A

[Amarbir[CDR-Labs]]

Hi ,
Next Step Do You Have 771823 Sata PCB

[Maxim_TS]

ictsec.areait, there are several ways to work with USB drives, read more here:
http://blog.acelab.eu.com/if-you-ar ... rives.html