seagate ST500LM000 somebody hell me?

[minhbdkt]

i have problem with seagate ST500LM000
Model : ST500LM000-1EJ162
Serial : W370PQPD
Firmware : LVD2
Capacity : 465.76 GB (976 773 168)

HDD family detecting...


Family ID: 72
Selected family......................... : 72, Kahuna_5400
Model by ID............................. : ST500LM000-1EJ162

Loading default settings!
Use the options dialog to review and save utility settings.
Then press OK!


Family default settings loading!


Tech Key...

Requesting FW Pkg ver ........ KH6T6C.LVM3.DW0JAN.LVD2


Detecting Phys Sct Size...
Result.................................. : 4096

Detecting Max Head number...
Phys. heads............................. : 2

Obtaining Saved Mode Pages File information...
Reading Saved Mode Pages...
Parsing Saved Mode Pages...
SMP Dbl: 0x3C001000 - 0x0001FFFF (0x0000000F)

LBA alignment........................... : 0

Obtaining Registry File information...
Reading Registry File...
Parsing Registry File...

Media Cache
===========
MC is not supported / NVC caching


Collecting Sys Files information...
ID Len
===============
0 36 Reserved Defect Table (SA defect table)
1 2 Drive Information File (DIF)
2 16 Performance Parameter File (PPF)
3 7782 Primary Defect File (P-List))
5 4 Manufacturing Information File (MIF)
8 4800
9 1 SMART Configuration File
A 3905 SMART Data File
B 1000
C 122880 Serial Port Test Results File (Self Scan Log)
D 160
E 432 Data Integrity Check (DIC), HEAD 0
F 223 DIC Dummy File
13 8 Disc Registry File (settings, security, etc)
15 100 BGMS File (Directed Offline Scan)
16 2
17 40
19 24 Log File
1A 33 Log File
1B 1 Log File
1C 9
1D 128 Physical Overlay File 0
1E 128 Physical Overlay File 1
22 80 Drive Self Test (DST), Head 0
23 80 Drive Self Test (DST), Head 1
2A 9 Saved Mode Pages (HDD settings)
2B 10118 R/W Operating Parameters (translator, etc)
2C 432 Data Integrity Check (DIC), HEAD 1
33 4576
34 640 Packed CONGEN XML definition
35 26 SMART Data
39 8192
3A 4
3D 3072
3E 3072
3F 4576
40 7
41 2180
42 4096
43 10241
44 247724
45 123862
46 123862
4B 8192
4F 4096
51 18432
52 1024
53 8192
54 2048
Collecting Sys File Infos completed

Collecting DT Infos...
ROM:
ID MemOffs Len
===========================
0 40030200 40944 Read Adaptive Parameters File (RAP)
1 40030000 512 Controller Adaptive Parameters File (CAP)
4 1D400 7168 Servo Adaptive Parameter File (SAP)
40002000 13288
total 20456
5 6C000 81920 Servo Firmware Table
A 25E3E4 1024 Seek Profile
13 4013A208 1440 Dependent Zone Table for User Area
14 4013A7A8 24 Dependent Zone Table for System Area
15 0 1048576 Flash ROM
1D 40030220 424 VBAR Configuration File
1E 400305B8 4016 Zone Format Parameters File
26 40137260 12200
27 401371E8 120

RAM:
ID MemOffs Len
===========================
0 40030200 40944 Read Adaptive Parameters File (RAP)
1 40030000 512 Controller Adaptive Parameters File (CAP)
2 400303C8 496 Zone Table
4 1D400 7168 Servo Adaptive Parameter File (SAP)
40002000 13288
total 20456
5 6C000 81920 Servo Firmware Table
6 13DBA40 81940 Servo Flaw Table
A 25E3E4 1024 Seek Profile
13 4013A208 1440 Dependent Zone Table for User Area
14 4013A7A8 24 Dependent Zone Table for System Area
15 0 1048576 Flash ROM
16 40030200 32 Drive Configuration Table
17 400319A0 2016 Temperature Control Configuration
1D 40030220 424 VBAR Configuration File
1E 400305B8 4016 Zone Format Parameters File
1F 4032A9E0 4800 RW working user preamp table
20 4032BCA0 80 RW working system preamp table
26 40137260 12200
27 401371E8 120

Collecting DT Infos completed


Reading autotuning buffer............... Ok
Searching module table in RAM... ....... Error
Searching volume 3 file table in RAM.... Error
Searching volume 0 file table in RAM.... Ok
Searching SMP RAM FID in RAM............ Error
Searching Non Resident G-List FID in RAM Error
Searching CFW OVL FID in RAM............ Error
Searching DT table(RAM, WR) in RAM...... Ok
Searching DT table(RAM, RD) in RAM...... Ok

System Files I/O method detection... ATA(direct)


terminal :

PowerState = IDLE2
HighPowerMode
TCC:0025
Status 0001 Req 0002
PowerState = IDLE1
PowerState = IDLE2
APM disabled by SPort
ASCII Diag mode

F3 T>
ASCII Diag mode

HighPowerMode
TCC:0022
Status 0001 Req 0027
F3 T>
ASCII Diag mode

F3 T>
ASCII Diag mode

F3 T>



i cant read data from this hdd
im try Clearing Non Resident G-List, Recover translator,Translator regeneration
but not success!!
some body hell me?
thank alot !

[DataMedics]

It's an SSHD, so I'd suspect it's a problem with the NAND chip. Not exactly sure how you disable it on this one.

[lcoughey]

Are you sure it is spinning?

[minhbdkt]

Source of the post Are you sure it is spinning?

yes..im sure

[minhbdkt]

Source of the post It's an SSHD, so I'd suspect it's a problem with the NAND chip. Not exactly sure how you disable it on this one.

If we can disable the NAND - how to do it ?

[Amarbir[CDR-Labs]]

Hello ,
i think the new update has some support for this drive ask TS staff specially to maxim filipp and roman