What is needed to recieve the update ?

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dobrevjetser
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What is needed to recieve the update ?

Postby dobrevjetser » 24.04.08, 15:49

Hi Ace,

I've looked in my update box, but the update is not there?
What is required to get it ? Is my UDMA version to old to get it for free and do i have to pay for it or have you just forgotten to put it there ?
My registrationnumber is 002287

Thanks,

Dobre


Maestro
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What is needed to recieve the update ?

Postby Maestro » 24.04.08, 16:25

Hi Ace,

I have the same problem. My update box doesnt have the update.

My registration number is 002467.

Regards

Maestro


BIGOLSEN
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Postby BIGOLSEN » 25.04.08, 07:48

Hi !
How much costs this actualization/update ?
In my box her is not there .
They are only the manual to PCB and drivers UDMA to the card PC3000 .
My registration number is 002716 .

Regards .

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ACE_Admin
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Postby ACE_Admin » 25.04.08, 16:58

Every user with Technical support service for UDMA recieves new version of PC-3000 UDMA.

One year of Technical support costs 900 euro per year.
With best regards
ACE Lab technical support
ts.acelab.eu.com
blog.acelab.eu.com


BIGOLSEN
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Postby BIGOLSEN » 25.04.08, 18:14

Roustam wrote:One year of Technical support costs 900 euro per year.


This means that for the technical support for PC3000 UDMA without DE ,
it he is costing now twice more expensively ?
Not long ago this was the costs 500 EURO .

Regards .


Deuterium
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Pay for the ipdate?

Postby Deuterium » 28.04.08, 15:11

Hello Ace

Am i reading this correctly we know must pay for the new update?

I look forward to your reply.
You are an imperfect hard drive...Finding your weakness is only a matter of time.

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ACE_Admin
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Postby ACE_Admin » 29.04.08, 17:46

All users with technical support service for PC-3000 UDMA recieve software updates for free.

I've got a question for Deuterium, do you have any agreement of providing you TS Service?
With best regards
ACE Lab technical support
ts.acelab.eu.com
blog.acelab.eu.com


misa
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Postby misa » 29.04.08, 17:59

Hello Roustam,

Can you put the english version of PC3000UDMA in my update box because I recieved Russian version (the same for DE doc)

Card number : 002325

Thanks, I need urgently

Misa


misa
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Postby misa » 30.04.08, 10:54

Thanks for the update :D

Now problem is , I don't receive my lic file after 2hours

Can you check lic server for send me manually the lic file ?

misa


misa
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Postby misa » 30.04.08, 11:40

UP !

It's very urgent


Monk
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Postby Monk » 01.05.08, 11:51

Hi Roustam,
Can you, please, put the english version in my update box also? card number is 002561
Thanks in advance.

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ACE_Admin
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Postby ACE_Admin » 06.05.08, 13:52

Dear Monk and Misa

Sorry for delay.
Will write you directly to your e-mail boxes soon.
With best regards
ACE Lab technical support
ts.acelab.eu.com
blog.acelab.eu.com


max
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Postby max » 07.05.08, 15:28

We need the English UDMA update too!

Our number is 002660

Thanks in advance!


cunmit
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Postby cunmit » 09.05.08, 13:17

Dear Roustam,
Can you put the english version in my update box please? card number is 002832
Thank you!


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