Seagate ST9500325AS not detected under Windows hard drive

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Hoang21
Newbie
Posts: 21
Joined: 24.03.14
Reputation: 1 / (7)

Seagate ST9500325AS not detected under Windows hard drive

Postby Hoang21 » 07.04.14, 14:27

Hello
I have a Seagate ST9500325AS spins but not detected under Windows .
PC 3000 gives the message:

HDD family detecting...


Family ID: 3C
Selected family......................... : 3C, Wyatt
Model by ID............................. : ST9500325AS

Loading default settings!
Use the options dialog to review and save utility settings.
Then press OK!

Family default settings loading!

Tech Key...
Drive not ready
Access violation at address 40004B3C in module 'Vcl50.bpl'. Read of address 53203A18


In the terminal displays:

LED:000000CC FAddr:00259A4D
LED:000000CC FAddr:00259A4D

Help me
thank you
PC-3000 Express
PC-3000 SSD
PC-3000 Flash


Nick_TS
Site Admin
Posts: 300
Joined: 01.04.13
Reputation: 8 / (78)

Re: Seagate ST9500325AS not detected under Windows hard driv

Postby Nick_TS » 09.04.14, 15:25

Hello Hoang,

Try to isolate spindle motor contact and reach terminal. Then you have to make backup and try to regenerate translator.
With best regards
ACELab technical support
ts.acelaboratory.com
blog.acelab.eu.com


Hoang21
Newbie
Posts: 21
Joined: 24.03.14
Reputation: 1 / (7)

Re: Seagate ST9500325AS not detected under Windows hard driv

Postby Hoang21 » 19.05.14, 09:54

Hello Dima

I used Tests -> User commands -> Translator regeneration

Log in:

Executing user command ..................: Translator regeneration
Terminal: reply timeout error
LED: 000000CC FAddr: 0025AF5B
Terminal: reply timeout error
Terminal: reply timeout error

Thank

Dima wrote:Hello Hoang,

Try to isolate spindle motor contact and reach terminal. Then you have to make backup and try to regenerate translator.
PC-3000 Express
PC-3000 SSD
PC-3000 Flash


AJ2008
Posts: 1410
Joined: 25.11.08
Reputation: 12 / (116)

Re: Seagate ST9500325AS not detected under Windows hard driv

Postby AJ2008 » 19.05.14, 10:28

Hoang21 wrote:Hello Dima

I used Tests -> User commands -> Translator regeneration

Log in:

Executing user command ..................: Translator regeneration
Terminal: reply timeout error
LED: 000000CC FAddr: 0025AF5B
Terminal: reply timeout error
Terminal: reply timeout error

Thank

Dima wrote:Hello Hoang,

Try to isolate spindle motor contact and reach terminal. Then you have to make backup and try to regenerate translator.



You cant regen translator while isolated because with PCB detached SA cant read. You need to reach T> after isolated, then send spindown command before reconnecting PCB to HDA. Only then you can reach SA


Hoang21
Newbie
Posts: 21
Joined: 24.03.14
Reputation: 1 / (7)

Re: Seagate ST9500325AS not detected under Windows hard driv

Postby Hoang21 » 20.05.14, 17:05

Hello
Thank you IN 2008
I tried to do as you say

In Terminal shows:
F3 T>/

F3 T>m0,6,2,,,,,22

DiagError 00005014
F3 T>
RW cmd 002F req = 18 F0 9F E5 18 F0 9F E5 18 F0 9F E5 18 F0 9F E5 18 F0 9F E5 00 00 A0 E1
opts = 00000000

RW Err = 84150180

In Log:

Tech Key...
Drive not ready

Executing user command.................. : Translator regeneration
ASCII Diag mode

F3 T>/

F3 T>m0,6,2,,,,,22

DiagError 00005014
F3 T>

I use DE so it displays error message
Image

Thank
PC-3000 Express
PC-3000 SSD
PC-3000 Flash


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