Strange Case ST500LT012

[GuideRecovery]

the drive in questin is spinning fine without any abnormal sound.
get ID correctly, cam read all modules and sys files without any problem. BUT can't access user area !!

here is the log:

(P) SATA Reset

RAW OFF

(DOS) Debug enabled
Intel 6G->3G
Send Status: COMRESET seen PASS
TotalSuperBlks 00069DF6 TotalValidSuperBlks 00069DED

on the RESET :

(P) SATA Reset

RAW OFF

(DOS) Debug enabled
Intel 6G->3G
Send Status: Phy Ready without COMRESET, Status=50 PASS
TotalSuperBlks 00069DF6 TotalValidSuperBlks 00069DEDj

Head resistance seems to be fine:

F3 T>/7

F3 7>X

Head 00 Resistance 021A
Head 01 Resistance 022F

F3 7>

Ctrl X Log:

F3 T>
ATA 15 Cmds
Ts(ms) dT(ms) Op Cnt LBA
0 99999999 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000

RW 32 Cmds
Ts(ms) dT(ms) xT(ms) Type Option Mode St EC Info
2468 99999999 9 02 008901 000000 1 00000080 XFR RD SYS LBA B 00000000542D L 00000004 BO 000000 BES 009B900.009B9FF.009B900
2477 9 5 02 008901 000000 1 00000080 XFR RD SYS LBA B 000000006933 L 00000001 BO 000000 BES 007184C.007188B.007184C
2483 6 10 02 008901 000000 1 00000080 XFR RD SYS LBA B 00000000B206 L 00000014 BO 000000 BES 00E1AC0.01DFFFF.00E1AC0
2505 22 11 02 008901 000000 1 00000080 XFR RD SYS LBA B 000000006934 L 00000001 BO 000000 BES 007178C.00717CB.007178C
2517 12 2 02 008901 000000 1 00000080 XFR RD SYS LBA B 00000000AFF5 L 00000001 BO 000000 BES 009B900.009BCFF.009B900
2519 2 11 02 014101 000000 1 00000080 XFR WR SYS LBA B 00000000AFF5 L 00000001 BO 000000 BES 009B900.009B93F.009B900
2530 11 11 02 014101 000000 1 00000080 XFR WR SYS LBA B 000000036551 L 00000001 BO 000000 BES 009B900.009B93F.009B900
2542 12 7 02 008901 000000 1 00000080 XFR RD SYS LBA B 000000004A8B L 00000001 BO 000000 BES 009B900.009B93F.009B900
2549 7 11 02 008901 000000 1 00000080 XFR RD SYS LBA B 000000004A8B L 00000001 BO 000000 BES 009B900.009B93F.009B900
2560 11 5 02 008901 000000 1 00000080 XFR RD SYS LBA B 00000000542D L 00000004 BO 000000 BES 009B900.009B9FF.009B900
2566 6 11 02 014101 000000 1 00000080 XFR WR SYS LBA B 00000000542D L 00000010 BO 000000 BES 009B900.009BCFF.009B900
2577 11 11 02 014101 000000 1 00000080 XFR WR SYS LBA B 000000030989 L 00000010 BO 000000 BES 009B900.009BCFF.009B900
2588 11 9 02 008901 000000 1 00000080 XFR RD SYS LBA B 00000000B002 L 00000002 BO 000000 BES 009B900.009BCFF.009B900
2597 9 11 02 014101 000000 1 00000080 XFR WR SYS LBA B 00000000B002 L 00000002 BO 000000 BES 009B900.009B97F.009B900
2608 11 11 02 014101 000000 1 00000080 XFR WR SYS LBA B 00000003655E L 00000002 BO 000000 BES 009B900.009B97F.009B900
2619 11 11 02 008901 000000 1 00000080 XFR RD SYS LBA B 00000000B002 L 00000002 BO 000000 BES 009B900.009BCFF.009B900
2630 11 5 02 014101 000000 1 00000080 XFR WR SYS LBA B 000000004977 L 00000001 BO 000000 BES 009CCC0.009CCFF.009CCC0
2635 5 11 02 014101 000000 1 00000080 XFR WR SYS LBA B 00000002FED3 L 00000001 BO 000000 BES 009CCC0.009CCFF.009CCC0
2646 11 11 02 008901 000000 1 00000080 XFR RD SYS LBA B 000000005540 L 00000008 BO 000000 BES 009B900.009BCFF.009B900
2657 11 11 02 014101 000000 1 00000080 XFR WR SYS LBA B 000000005540 L 00000008 BO 000000 BES 009B900.009BAFF.009B900
2668 11 11 02 014101 000000 1 00000080 XFR WR SYS LBA B 000000030A9C L 00000008 BO 000000 BES 009B900.009BAFF.009B900
2679 11 3 02 014101 000000 1 00000080 XFR WR SYS LBA B 000000006933 L 00000001 BO 000000 BES 007184C.007188B.007184C
2682 3 11 02 014101 000000 1 00000080 XFR WR SYS LBA B 000000031E8F L 00000001 BO 000000 BES 007184C.007188B.007184C
2694 12 4 02 008901 000000 1 00000080 XFR RD SYS LBA B 00000000542D L 00000004 BO 000000 BES 009B900.009B9FF.009B900
2699 5 11 02 014101 000000 1 00000080 XFR WR SYS LBA B 00000000542D L 00000010 BO 000000 BES 009B900.009BCFF.009B900
2710 11 11 02 014101 000000 1 00000080 XFR WR SYS LBA B 000000030989 L 00000010 BO 000000 BES 009B900.009BCFF.009B900
2721 11 14 02 008901 000000 1 00000080 XFR RD SYS LBA B 0000000258B2 L 00000088 BO 000000 BES 00D01EC.00D23EB.00D01EC
2736 15 28 02 008901 000000 1 00000080 XFR RD SYS LBA B 0000000268DA L 00000968 BO 000000 BES 00A9F00.00CF8FF.00A9F00
2782 46 8 02 014101 000000 1 00000080 XFR WR SYS LBA B 00000000493D L 00000008 BO 000000 BES 0071B8C.0071D8B.0071B8C
2790 8 11 02 014101 000000 1 00000080 XFR WR SYS LBA B 00000002FE99 L 00000008 BO 000000 BES 0071B8C.0071D8B.0071B8C
3731 941 80 38 014101 000000 1 00000080 PWR Mode 101
11941 8210 190 38 014101 000000 1 00000080 PWR Mode 102

when try to read any sector:

Starting LBA of RW Request=00000100 Length=FFFFFFFF
ProcessRWError -Read- at LBA 00000100 Sense Code=43110081
SP is invalid
Unrecoverable Error Reported

So far I have tried a donor pcb, Translation Regeneration, s.m.a.r.t clear, disable media cache etc with no luck.
Translator recovery did't work on it.

will highly appreciate any help.
regards

[Filipp_TS]

Do you have a backup of Translator, NRGlist and P-list sys files before any procedures?
Try to return back an original NRG-list sys files then send m0,6,3,,,,,22 terminal command for Translator regeneration procedure.

[Amarbir[CDR-Labs]]

Hi ,
I have some inputs here .I have noted that if we have a damaged head translator recovery never works due to the fact all sectors that are on dead head are treated like bad sectors ,messing up situation more ,Its better to test all heads before this procedure

[Nick_TS]

Source of the post Starting LBA of RW Request=00000100 Length=FFFFFFFF
ProcessRWError -Read- at LBA 00000100 Sense Code=43110081
SP is invalid
Unrecoverable Error Reported

Please give us V40 output.

[GuideRecovery]

F3 T>V40
Primary DST List 11 entries returned
Total entries available: 11
PBA Len Flags Phy Cyl Hd PhySctr SFI
Nonresident GList 11 entries returned
2227B8 1 0 BFC 1 16E 10D337
164E53B 1 0 80D8 1 15A 41143
166B691 1 0 816F 1 15A 41143
16792FA 1 0 81B3 1 15A 41143
1B4F15D 1 0 924A 0 171 E7F26
5586911 100 0 22AFB 1 0 1C800
5586A13 100 0 22AFC 1 0 35EF5
5586B15 100 0 22AFD 1 0 4F5EA
5586C17 11A 0 200D4 0 0 BE185
5586D33 11A 0 200D3 0 0 D9D0A
5586E4F 11A 0 200D2 0 0 1BB38
5589BCB 113 0 202B5 0 0 8
5589CE0 113 0 202B6 0 0 1BB6D
5589DF5 113 0 202B7 0 0 376C2
558F633 F7 0 22CE0 1 0 83D68
558F72C F7 0 22CDF 1 0 9C839
558F825 F7 0 22CDE 1 0 B530A

F3 T>

I have also tested new heads and problem is same, so definitely not a head problem.

[AdasRip]

Did you manage to do something about it? I have the same case.
Translator regeneration also did not help.

[Amarbir[CDR-Labs]]

Well,
i hope it was the translator in the end but lets wait for his comment