Head 2 Reading Issue

[datacare]

Dear Friends,

I have one 2TB Seagate Hard Disk, it is detecting and reading perfectly except Head 2

I need someone help in this issue.

Head Checking is showing as follows
F3 T>/7

F3 7>X

Head 00 Resistance 0103
Head 01 Resistance 0121
Head 02 Resistance 013F
Head 03 Resistance 0102


With regards
P.Sundar

[digitalsupport]

Is H2 not reading at all ?
What drive model are we talking about?

[DataMedics]

If all heads are reading except for head 2, then I think you've found your issue.

[datacare]

MODEL ST2000DM001
FIRMWARE CC25

[Filipp_TS]

Source of the post I have one 2TB Seagate Hard Disk, it is detecting and reading perfectly except Head 2

If Head2 can't to read at all (via whole user area) then it's problem of Head and for getting user data from this head need to use compatible donor heads from the donor drive.
If head2 can't to read some areas but other areas (via HEad2) are available then issue connected with the surface damages - read fast all that available then return back to the problem area and try to re-read problem sectors with active 'hardware retries' reading mode.

[lcoughey]

I've logged some of our Seagate DM cases on my company's data recovery forum and you can search and see it is not uncommon for cases where a head will only read for a few percent or not at all while the other heads read without issue.

Read the good heads fully, change the heads with a compatible donor and then clone the rest of the drive. This has only failed to work on a single recent case with a non DM series laptop drive.