Seagate ST2000DM001-9YN164-CC4C stays Busy

[odedshankar]

Hi Guys,

I have got a ST2000DM001-9YN164-CC4C drive that wouldn't start properly and make some grunting noise as it can't find FW.
Drive was not dropped based on the customer info.
I backed up the ROM through terminal and ROM content looks fine with right serial numbers and model.
I opened the drive in a clean room and don't see any obvious damage on the heads or platters but looking under a microscope i found a tiny little bit of dirt on the HDA filter on one spot.
Do you think it is the heads?
Terminal output down here, any suggestions?

PowerState = IDLE1
PowerState = IDLE2
Boot 0x40M
Spin Up
FAIL Servo Op=0100 Resp=0007
ResponseFrame EF40 004C 03B4 3C80 0008 0000 0000 0000 0C71 0000 0000 0000 0000 0000 0000 0000 87CF FFEF 2416 0A17 B5C4 2874 9396 A815 8938 6C5C 3304 DC6F 12A4 880C 4FDB FB5B 0010
FAIL Servo Op=0100 Resp=0003
ResponseFrame E900 004F 03B4 3CC0 0008 0000 0000 0000 0C62 0000 0000 0000 0000 0000 0000 0000 87CF FFEF 2416 0A17 B5C4 2874 9396 A815 8938 6C5C 3304 DC6F 12A4 880C 4FDB FB5B 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E8C0 004F 03B4 3CC0 0008 0000 0000 0000 0C62 0000 0000 0000 0000 0000 0000 0000 87CF FFEF 2416 0A17 B5C4 2874 9396 A815 8938 6C5C 3304 DC6F 12A4 880C 4FDB FB5B 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E800 004F 03B4 3C40 0008 0000 0000 0000 0C7F 0000 0000 0000 0000 0000 0000 0000 87CF FFEF 2416 0A17 B5C4 2874 9396 A815 8938 6C5C 3304 DC6F 12A4 880C 4FDB FB5B 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E800 004F 03B4 3C80 0008 0000 0000 0000 0C71 0000 0000 0000 0000 0000 0000 0000 87CF FFEF 2416 0A17 B5C4 2874 9396 A815 8938 6C5C 3304 DC6F 12A4 880C 4FDB FB5B 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E780 004F 03B4 3C40 0008 0000 0000 0000 0C7F 0000 0000 0000 0000 0000 0000 0000 87CF FFEF 2416 0A17 B5C4 2874 9396 A815 8938 6C5C 3304 DC6F 12A4 880C 4FDB FB5B 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E740 004F 03B4 3C40 0008 0000 0000 0000 0C7F 0000 0000 0000 0000 0000 0000 0000 87CF FFEF 2416 0A17 B5C4 2874 9396 A815 8938 6C5C 3304 DC6F 12A4 880C 4FDB FB5B 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E700 004F 03B4 3C40 0008 0000 0000 0000 0C7F 0000 0000 0000 0000 0000 0000 0000 87CF FFEF 2416 0A17 B5C4 2874 9396 A815 8938 6C5C 3304 DC6F 12A4 880C 4FDB FB5B 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E700 004F 03B4 3C40 0008 0000 0000 0000 0C7F 0000 0000 0000 0000 0000 0000 0000 87CF FFEF 2416 0A17 B5C4 2874 9396 A815 8938 6C5C 3304 DC6F 12A4 880C 4FDB FB5B 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E6C0 004F 03B4 3C00 0008 0000 0000 0000 0C8E 0000 0000 0000 0000 0000 0000 0000 87CF FFEF 2416 0A17 B5C4 2874 9396 A815 8938 6C5C 3304 DC6F 12A4 880C 4FDB FB5B 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame E680 004F 03B4 3BC0 0008 0000 0000 0000 0C9D 0000 0000 0000 0000 0000 0000 0000 87CF FFEF 2416 0A17 B5C4 2874 9396 A815 8938 6C5C 3304 DC6F 12A4 880C 4FDB FB5B 0000

[dmarques]

I would swap heads, as seems that it's trying to catch servo and it can't.

[odedshankar]

thanks mate, will try to look for a donor.
What are the guideline for head swap for these new families? same as old seagate.
Same Model + Site code and close date?

[odedshankar]

A general question in regards to swapping heads for Seagate hdd's:
Are there any parameters that need to be transferred from the donor similar to the microjogs in WD?
or any other tune-ups that need to be done for heads-swap on seagate's?

[AJ2008]

There is a feature when working with ROM files to export and import specific head parameters, maybe this is useful? Ive never tried it myself, but could be useful and would be interesting to hear feedback on it also.

[dmarques]

For head swaps, I would check head pattern if you have a microscope.

[odedshankar]

i have a microscope, but which pattern are you referring to?

[Nick_TS]

Hello,

Donor drive for Seagate F3 must have the same:
-model,
-head map,
-country (manufacture).

[dmarques]

Hi,

The pattern of the heads.

[odedshankar]

Hi Dima,

How do i find the Head Map for F3 drives, specially the new ones, Green and LP?
If the drives are not starting properly, how can i find the head map of it?
It is easy to see in WD, but how can i see it in SEAGATE F3, can i find it in the ROM?


Databalace, thanks for your reply, i assume you refer to the sticker on the Heads connector when you open the drive, but i need an indication to look for a donor to buy so this one is a bit of a problem to identify a donor online.

Please advise,
Thanks,
Oded

[AJ2008]

Headmap is in ROM on F3, also sometimes headmap is not specifically known and often you have an option of several maps - modify them all.

for the pattern, this relates to the actual shape of the design on the physical sliders. These are what allow heads to fly on air pressure, different patterns means different adaptives.