terminal error

[Imbalance]

how to deal with problems like this.....

Selected family......................... : Barracuda 7200.10 Galaxy2D
Selected model.......................... : ST380815AS
Model by ID............................. : ST380815AS
Detection of HDD COM port baud rate..... : Error
Terminal : reply timeout error



Thanks for your reply

[ACE_Admin]

Hello.

Most likely some terminal misconfiguration take place. 7200.10 drives, haven't got any problems with terminal connection, and they must display messages after power supply is provided.

Please chec Settings "Com port" tab from Tools->Settings menu.
PC USB Terminal device must be installed in your system, and it is usually shown as "Silicon Labs CP210x USB to UART Bridge (COMx)", where x is com port number.

However, if terminal works on other drives but doesn't work on that drive, it could happen this drive has problems with its logic board.
Try to take one from same model and see if terminal output is displayed.

[Imbalance]

Thanks for your reply, but i try another harddisk,the results same report :


Selected family......................... : Barracuda 7200.10 Galaxy2D
Selected model.......................... : ST3160310AS
Model by ID............................. : ST3160310AS
Detection of HDD COM port baud rate..... : Error
Terminal : reply timeout error

[Imbalance]

Please help me.......


Selected family......................... : Barracuda 7200.10 Galaxy2D
Selected model.......................... : ST3160811AS
Model by ID............................. : ST3160811AS
Detection of HDD COM port baud rate..... : Error
Terminal : reply timeout error


PC COM port baud rate set to 9600
Win32 Error. Code: 87.
The parameter is incorrect

Thanks for your reply

[AJ2008]

You should set CP210 to both ATA0 and ATA1. If other utility that use terminal is open on other channel, like samsung or seagate, terminal will not work. Try other disk also to be sure.

[Imbalance]

Thanks for your reply AJ, but I do not know what that is damaged from the terminal card or from the software.i test results were the same use another hdd

[Imbalance]

i try another hdd :

Selected family......................... : Momentus (Venus)
Selected model.......................... : ST9100828A
Model by ID............................. : ST9100828A
Detection of HDD COM port baud rate..... : Error
Terminal : reply timeout error

[AJ2008]

It is possible that there is a problem with your USB serial adaptor. Was it working previously?

You should consult Roustam or Igor via Skype / MSN , im sure there are some tests they can ask you to do to confirm.

[asocla]

I once had the same problem was wrong and linking the connector to the pcb disk.