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Hitachi HDT721010SLA360 stays BSY

Posted: 28.10.10, 09:10
by rcz
Hi,

Here is a Hitachi HDT721010SLA360 (1 Tb).
Drive seems to initialize but stays BSY. I tried to change PCB in importing NV-RAM, and to change head, drive stays BSY.
When I change PCB only, drive goes to DRD-DSC but "Err ABR" appeared (as NV-RAM is not original one), but I can access to modules who are all good except for SRST and NVRC.

What can be done for thic case ?

Re: Hitachi HDT721010SLA360 stays BSY

Posted: 03.11.10, 14:52
by admin
Hi,

It seems that original NV-RAM has corruptions so the drive cannot initialize itself, there is NV-RAM recovery from NVRC module required.

We have figured out that SLA family has different offset of NVRC module.
This mistake is corrected in PC-3000 source code, will be fixed in the next version of software.
In the current SW version you can save the NVRC module manually.
It consists of 4 sectors by the offset 0xFE0602FC.

Here is an example of NV-RAM recovery from NVRC module on SLA family:

1. Save 8 bytes from USAG module by the offset 4h.
NVRC has a factory version so you have to change it to the USAG's version.
1_usag.png
1_usag.png (95 KiB) Viewed 16724 times


2. Open service information objects item and dump the NVRC module by its real offset, it's size is 2kb (4h sectors)
2_NVRClocation.png
2_NVRClocation.png (100.88 KiB) Viewed 16724 times


3. Select and copy all bytes of dumped data (CTRL+A, CTRL+C)
3_copyNVRC.png
3_copyNVRC.png (125.98 KiB) Viewed 16724 times


4. Open again service information objects item and dump the NV-RAM
4_dumpNVRAM.png
4_dumpNVRAM.png (41.03 KiB) Viewed 16724 times


5. Select and paste there data you've copied on step 3 (CTRL+A, CTRL+V), change 8 bytes by offset 4h to the data from the step 1 (in my example 5354364F4133374Dh ---> 5354364E41333142h), then click "write to hdd".
5_pasteNVRC.png
5_pasteNVRC.png (104.96 KiB) Viewed 16724 times


6. Restart the power and you should get access to user data.

Re: Hitachi HDT721010SLA360 stays BSY

Posted: 04.11.10, 09:19
by rcz
Thanks Sasha, but it doesn't works, drive stays BSY, as with original NV-RAM.
One head of the donor seems to be very slow now, I think one head on the patient is bad too...
I think there is no way to initialize this disk to read with heads who are still good... If only hotswap could have worked with Hitachi's...

Re: Hitachi HDT721010SLA360 stays BSY

Posted: 04.11.10, 13:50
by AJ2008
rcz wrote:Thanks Sasha, but it doesn't works, drive stays BSY, as with original NV-RAM.
One head of the donor seems to be very slow now, I think one head on the patient is bad too...
I think there is no way to initialize this disk to read with heads who are still good... If only hotswap could have worked with Hitachi's...


Hotswap is possible in some sitations in Hitachi

Re: Hitachi HDT721010SLA360 stays BSY

Posted: 04.11.10, 14:05
by rcz
AJ2008 wrote:in some sitations


:roll: Now you have to tell me more :mrgreen:

Re: Hitachi HDT721010SLA360 stays BSY

Posted: 04.11.10, 14:08
by AJ2008
Do you use msn/skype? :?:

Re: Hitachi HDT721010SLA360 stays BSY

Posted: 04.11.10, 15:28
by rcz
Yep -> rcztech

Re: Hitachi HDT721010SLA360 stays BSY

Posted: 08.11.10, 09:04
by rcz
Solved. To close 8)

Re: Hitachi HDT721010SLA360 stays BSY

Posted: 17.08.11, 15:03
by slack
Hi,

I have one similar problem with one HDT721010SLA360 which remain BSY, possible head 0 weak, with head swap the result is the same still remain BSY.

If i unscrew the PCB it become DRD,DSC and after that i screw back and i continue in utility and i can read all the modules.

There are few modules which i can't read from head 0 but i can read all of them from head 1.

My final conclusion is that i need HOT SWAP, can somebody tell me how to try it?

Thanks.

Re: Hitachi HDT721010SLA360 stays BSY

Posted: 17.08.11, 16:20
by hassan
Hello
you can find the answer in
Bad sectors in service area solution

viewtopic.php?f=30&t=7186

Re: Hitachi HDT721010SLA360 stays BSY

Posted: 19.08.11, 12:49
by slack
hassan wrote:Hello
you can find the answer in
Bad sectors in service area solution

viewtopic.php?f=30&t=7186


I used before this method but is not working in this case case

Re: Hitachi HDT721010SLA360 stays BSY

Posted: 19.08.11, 12:55
by slack
The strange thing in my case is that i can read all SA but there is something wrong between SA and NVRAM.

I attached the SA Structure test
Attachments
Start SA checking.rar
(2.62 KiB) Downloaded 612 times