PC-3000 Forum

WD30EZRX
3.0 TB
initially in busy state making noise like head stuck
when i run WD utility following log


Techno mode key
Techno mode key:........................ : Techno key error; unexpected error: Drive is not ready

Debug Stop Code......................... : HOST DEBUGSTOP RESET TIMEOUT

RAM:
HDD Info reading........................ : HDDs RAM reading error - Device Error Detected: "VSCE VSC MODE DISABLED"

ROM:
ROM reading............................. : Ok
ROM Data size........................... : 256 Kb
ROM version............................. : 20.1UP
ROM generation.......................... : 20.1UP
Link table version...................... : 0B.38.
Consolidated ROM version................ : 0020001U

ROM Modules:
Flash ROM dir reading................... : Ok
Flash ROM dir (ext) reading............. : Ok (Active)
Modules directory address............... : 283 719 (24)
SA regions address...................... : by default

SA Translator loading................... : Ok

Heads configuration..................... : by map
Heads number............................ : 8
Heads number in use..................... : 8
Switched off heads...................... : No
Heads map............................... : 0,1,2,3,4,5,6,7
ROM Firmware version.................... : 0020001U

Is it FW issue?

SA cant be reached, but if you hear mechanical sounds when HDD tries to operate then you should seriously consider the possibility of some level of internal damage. You need to rule this out before proceeding with any additional diagnostic steps.