PC-3000 Forum

Hello

I've got a WD USB Passport WD5000BMVV and it can't read SA. It says module 02 is not found.
This is the report :

Techno mode key
Techno mode key......................... : Ok

RAM:
HDD Info reading........................ : Ok
Heads number............................ : 1
Cyl Count............................... : 256

Zone allocation table................... : HDDs RAM reading error; unexpected error: Device Error Detected: "VSCE PERM OVL NOT LOADED. LDR Upload is recomended"

ROM:
ROM reading............................. : Ok
ROM Data size........................... : 256 Kb
ROM version............................. : 13.CCG
ROM generation.......................... : 13.CCG
Link table version...................... : 05.C9.
Consolidated ROM version................ : 001300CC

ROM Modules:
Flash ROM dir reading................... : Ok
Modules directory address............... : FIXED
Heads configuration..................... : by map
Heads number............................ : 4
Heads number in use..................... : 4
Switched off heads...................... : No
Heads map............................... : 0,1,2,3
ROM Firmware version.................... : 001300CC

Service area:
SA dir reading.......................... : Device error detected
SA Access............................... : NONE

Configuration reading................... : Module 02 not found

What can I do for recovering user's data?

François

Hi,

It's not reading DIR module to load SA.
Can you explain what happened to that drive and what happens when you power it on.

Hello,

Finally I open the drive in cleanroom and there is a big circular scratch on the first platter so I stop investigation.

eurlamp