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WD2001FASS not showing family.

Posted: 07.12.10, 00:41
by Continuum
I need to turn off the heads in RAM of this drive, but it cannot detect the family.

Is this possible?

Re: WD2001FASS not showing family.

Posted: 07.12.10, 08:15
by hassan
What is the full model ?
WD299xx-xxxxxx

Re: WD2001FASS not showing family.

Posted: 07.12.10, 08:39
by Continuum
hassan wrote:What is the full model ?
WD299xx-xxxxxx


WD2001FASS-00W2B0

Re: WD2001FASS not showing family.

Posted: 07.12.10, 11:27
by hassan
on the hdd labe you you will find the model
for example "MDL:WD400EB-00CPF0"

Re: WD2001FASS not showing family.

Posted: 08.12.10, 03:22
by Continuum
hassan wrote:on the hdd labe you you will find the model
for example "MDL:WD400EB-00CPF0"


That is the model. It is a new 2Tb.

Re: WD2001FASS not showing family.

Posted: 08.12.10, 07:03
by hassan
I think the current version of PC3000 WD Marvell utility dos not support this family yet
you can try the latest WD marvell family probably can help you

Re: WD2001FASS not showing family.

Posted: 18.12.10, 16:50
by ACE_Admin
It is possible to figure out the family by viewing C5 module from SA.
To enter WD utility you should enter it with some of the last added families, like DragFly X , Tahoe or other families from the end of the list.

The goal is to find a family that could access the modules. Module
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