WD Hulk. Healthy SA and Heads - but no access to surface
Posted: 16.09.09, 19:51
Was anyone able to fix this problem? We have got a couple of 1TB Hulks that SA Structure test and head test had no errors, but the drive did not allow getting the data from it.
Do you have any solution for this problem?
Here is the drive log:
Techno mode key
Techno mode key......................... : Ok
RAM:
Zone allocation table................... : Ok
Cyl Count............................... : 86
SA SPT.................................. : 1280
Head number reading..................... : Ok
Heads number............................ : 8
ROM:
Flash Dir reading....................... : Ok
ROM reading............................. : Ok
ROM Data size........................... : 192 Kb
ROM version............................. : 5C.1EG
ROM generation.......................... : 5C.1EG
Link table version...................... : 01.33.
Heads configuration..................... : by map
Heads number............................ : 8
Heads number in use..................... : 8
Switched off heads...................... : No
Head map................................ : 0,1,2,3,4,5,6,7
Firmware version........................ : 005C001E
Service area:
SA dir reading.......................... : Ok
SA Copies avalabled..................... : Copy 0,Copy 1
Configuration reading................... : Ok
Master Password......................... : has not been set
User Password........................... : has not been set
Heads test
CHS Test
Cylinder to test........................ : -7
Heads to test........................... : 0,1,2,3,4,5,6,7
Head 0.................................. : Ok
Head 1.................................. : Ok
Head 2.................................. : Ok
Head 3.................................. : Ok
Head 4.................................. : Ok
Head 5.................................. : Ok
Head 6.................................. : Ok
Head 7.................................. : Ok
ABA Test
Heads to test........................... : 0,1,2,3,4,5,6,7
Head 0.................................. : Ok
Head 1.................................. : Ok
Head 2.................................. : Ok
Head 3.................................. : Ok
Head 4.................................. : Ok
Head 5.................................. : Ok
Head 6.................................. : Ok
Head 7.................................. : Ok

Do you have any solution for this problem?
Here is the drive log:
Techno mode key
Techno mode key......................... : Ok
RAM:
Zone allocation table................... : Ok
Cyl Count............................... : 86
SA SPT.................................. : 1280
Head number reading..................... : Ok
Heads number............................ : 8
ROM:
Flash Dir reading....................... : Ok
ROM reading............................. : Ok
ROM Data size........................... : 192 Kb
ROM version............................. : 5C.1EG
ROM generation.......................... : 5C.1EG
Link table version...................... : 01.33.
Heads configuration..................... : by map
Heads number............................ : 8
Heads number in use..................... : 8
Switched off heads...................... : No
Head map................................ : 0,1,2,3,4,5,6,7
Firmware version........................ : 005C001E
Service area:
SA dir reading.......................... : Ok
SA Copies avalabled..................... : Copy 0,Copy 1
Configuration reading................... : Ok
Master Password......................... : has not been set
User Password........................... : has not been set
Heads test
CHS Test
Cylinder to test........................ : -7
Heads to test........................... : 0,1,2,3,4,5,6,7
Head 0.................................. : Ok
Head 1.................................. : Ok
Head 2.................................. : Ok
Head 3.................................. : Ok
Head 4.................................. : Ok
Head 5.................................. : Ok
Head 6.................................. : Ok
Head 7.................................. : Ok
ABA Test
Heads to test........................... : 0,1,2,3,4,5,6,7
Head 0.................................. : Ok
Head 1.................................. : Ok
Head 2.................................. : Ok
Head 3.................................. : Ok
Head 4.................................. : Ok
Head 5.................................. : Ok
Head 6.................................. : Ok
Head 7.................................. : Ok