WD2000JS-00MHB0 translator failed after head disable

[Nova]

Hi Guys

I have WD2000JS-00MHB0 (HAWK) with 1 head failed, disabled through headmap and no longer clicking, check all modules and found translator mod 31 error.

The problem is, i cannot regenerate translator without all functioning heads, if i enable the previously disabled head the drive clicking continuously.

DE head map building failed after 80% with a message "Error execute=Translator regeneration error Techno CMD sending error Device Error Detected: "DM TRANSLATION OUT OF RANGE"

Head exchange does not work with this drive, as soon as head 1 is turn off the translator failed i.e cant clone.

Is there a work around on Hawk?

Thank you.

[dmarques]

PM me.

[Nova]

PM me.

can't pm you for some reason there's no PM button

did you enable your "Allow users to send you private messages:"?

[dmarques]

You're right! But I do have that option enabled. I think the problem is with the forum itself.

Here's my email: datalab.ace at gmail dot com

[Nova]

datalabace i have sent you an email