ST3500418AS 0MB problem, can't access modules

[BSIT]

hi

it's ST3500418AS F/W : CC71

utility show correct model, serial, firmware information.

but capacity is MB ()

i tried translator regeneration.

but it's not work.

because can't read modules.

i think heads are fine.

=============================
F3 7>X

Head 00 Resistance 0127
Head 01 Resistance 012E

F3 7>
=============================

when utility try read modules, terminal show this massage

============================
Overlay PartNum: 09111702
CFW PartNum: 05061628
Overlay CompileDate: 20090911
CFW CompileDate: 20090506

OverlayCompatibilityCheck failed
============================

how can i recover this case?

[Nick_TS]

Hello,

I need you to enter terminal and press CTRL-R and CTRL-X. This will show last thing this drive did before it has its error. That will help to find out where is the problem in this drive.
Waiting for your reply.

[BSIT]

ATA 15 Cmds
Ts(ms) dT(ms) Op Cnt LBA
0 99999999 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000

RW 32 Cmds
Ts(ms) dT(ms) xT(ms) Type Option Mode St EC Info
423074 99999999 3 02 002241 000000 1 00000080 XFR RD SYS LBA B 0000552B L 00000080 BO 000000 BES 0044000.0047FFF.0044000
1945222494 1944799420 1995236000 DE 5FFA7DE6 DBF7CE6F 7B 7BADEFFE
3079126779 1133904285 282067191 EC 1B787FED F9FF7EEE DC 3F4FE7E7
4226792627 1147665848 3016110913 F5 FDCFE5B7 9FFDFD5F FF FECBFFDF
3686662137 3754836806 2730491843 EC DEDEF3FB FF6EFD7D FB 7EFE6F4F
3464029099 4072334258 2440872526 7E E7EEDAFD 7D5FFF9F E9 F6BEBBDF
771636445 1602574642 2996158815 EC 7EBFFFF7 3E77BDB5 FF B75FFEFE
3219685371 2448048926 1055489921 EE DBDC3D7E D6FFBF3F B8 31C200C6
2166622312 3241904237 2665365466 98 21C00013 70000002 80 E3189143
2154307842 4282652826 1134552834 36 4600C3 80340188 1 B2800E23 XFR_TRK
2216706201 62398359 3726650247 49 A4054285 D49008 21 01420888 RST_RVFF
1355284497 3433545592 4032757810 04 10402248 84140030 23 68088410 SRV_MEM Type 81 Addr 82854440 Cnt 2223
1370562588 15278091 2926518821 A1 A0120E46 31B8821D 42 1C8A0B25
704708640 3629113348 1210069217 40 E5810082 83148618 9 E9114104 TWK_WR_PWR
620855808 4211114464 3678572848 6A 902C8025 1750040A 81 48015440
1078499874 457644066 64484095 10 1A536060 1C90B604 56 7040000A GET_RVFF
1078690826 190952 3244097726 C4 46803400 10338804 6 CC081300
35209874 3251486344 2449016176 08 6C00000 B2C39921 30 4E041CC0 CAL
1678379009 1643169135 2621395073 A6 9014081C 8091881 0 14009017
36799204 2653387491 51583789 66 98091239 5CC60000 6A 4004411D
1073956912 1037157708 675109913 84 685604 62A44009 20 1708011A
475065156 3696075540 3988723133 20 1411A000 214806B0 C0 241B1143 RELD_RAP
303217168 4123119308 4167914548 64 BA3588 8108400A 84 A8942068
1629511808 1326294640 2852462466 8A 080412 8000D18 40 10088416
41947140 2707402628 503314960 44 73001340 1C304014 E D8399004 ADJ_CLR
964 4253021120 1570 2F 000000 000000 1 00000080 SPN_UP NORMAL
2534 1570 15 34 000000 000000 1 00000080 TCC 0
2550 16 24 02 002241 000000 1 00000080 XFR RD SYS LBA B 00000000 L 00000004 BO 000000 BES 00E9C76.00E9E75.00E9C76
2574 24 8 02 002241 000000 1 00000080 XFR RD SYS LBA B 00025CB4 L 00000004 BO 000000 BES 00E9C76.00E9E75.00E9C76
2588 14 11 02 002241 000000 1 00000080 XFR RD SYS LBA B 00008A0C L 000000C8 BO 000000 BES 006210D.006850C.006210D
2599 11 5 02 005041 000000 1 00000080 XFR SYS LBA B 000075AA L 00000001 BO 000000 BES 0061B0D.0061B8C.0061B0D
2604 5 8 02 005041 000000 1 00000080 XFR SYS LBA B 0002D25E L 00000001 BO 000000 BES 0061B0D.0061B8C.0061B0D