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St3250318AS CC38 not ready

Posted: 04.08.11, 09:37
by Continuum
I have the drive above that does not become ready.

When entering the utility, It does not detect the drive ID.

When I try to short the points and try the solution to 00000CC, The drive spins down, then I get

F3 T>
ASCII DIAG MODE

F3 T>
ASCII DIAG MODE

F3 T>
ASCII DIAG MODE

repeating.

The spindle stops. Then when I click ready, the drive spins up, but then I get "drive not ready"

Has anyone had this problem?

Re: St3250318AS CC38 not ready

Posted: 09.08.11, 09:17
by Igor
Hello

Try to perform recovery steps manually.
I mean, run solution for LEDCC problem and when motor will be stopped and F3T will appear, press on CANCEL button.
Go to terminal, spin up the motor by terminal commands:
F3 2>U
And then try to clear Smart/Glist.
Paste here logs.

Re: St3250318AS CC38 not ready

Posted: 07.09.11, 14:13
by AJ2008
You are sure you short correct points?

If short circuit is good heads should knock and 'T>' will be accessible. After some seconds knocking will stop and you still have DRDY and 'T>' and can make spindown command.

After spinup Terminal access should be still present.

does spindle stop without short circuit? If so maybe heads are damaged.