PC-3000 Forum

dear guru
accept my regards
i have a hdd in the following specification :

seagate 3.5" , 1 TB , ST31000528AS , FW : cc34

when i connect it to pc3000 , it remains on busy state

after i enter F3 family and using soloution when it wants to clear s.m.a.r.t it shows the message : drive is not ready

and after that hdd starts clicking

the log file is as follow:

Loading default settings!
Use the options dialog to review and save utility settings.
Then press OK!

Tech Key...
Drive not ready


Test : Solution for problem "HDD Lock (LED: 000000CC)"

Switching HDD power supply OFF

Switching HDD power supply ON
COM port reconnection...
Spin Up...

HighPowerMode = 0100
Spin Up Complete
Elapsed Time 0.137 msecs
F3 2>
Collecting Sys Files Infos...
ID Len
===============
0 4
1 2
2 16
3 3787
4 12
5 4
6 66
7 1
8 4800
9 1
A 2251
B 1000
C 64000
D 160
E 432
F 223
13 8
15 100
16 2
17 40
19 24
1A 33
1B 1
1C 9
1D 128
1E 128
1F 640
22 80
23 80
2A 9
2B 1172
2C 432
33 4576
34 640
35 26
3A 4
Collecting Sys File Infos completed

Collecting ROM Info...
Collecting ROM Info completed



Test : HDD resources backup
Folder: C:\Program Files\ACE Lab\PC-3000\Bin\!Profiles\SgF3\F3 Arch (common)\jjh\Data\SABackup\



Reading ROM to profile folder
Folder: C:\Program Files\ACE Lab\PC-3000\Bin\!Profiles\SgF3\F3 Arch (common)\jjh\Data\SABackup\ROM\
Result............................................ : Ok


Reading CP to profile folder
Folder: C:\Program Files\ACE Lab\PC-3000\Bin\!Profiles\SgF3\F3 Arch (common)\jjh\Data\SABackup\CPDir\

CP 0015 (Flash)....................................................... : Ok
CPs reading process completed
Result............................................ : Ok

Reading modules to profile folder
Folder: C:\Program Files\ACE Lab\PC-3000\Bin\!Profiles\SgF3\F3 Arch (common)\jjh\Data\SABackup\ModDir\

Module 0000........................................................... : Ok
Module 0001........................................................... : Ok
Module 0002........................................................... : Ok
Module 0003........................................................... : Ok
Module 0004........................................................... : Ok
Module 0005........................................................... : Ok
Module 0006........................................................... : Ok
Module 0007........................................................... : Ok
Module 0008........................................................... : Ok
Module 0009........................................................... : Ok
Module 000A........................................................... : Ok
Module 000B........................................................... : Ok
Module 000C........................................................... : Ok
Module 000D........................................................... : Ok
Module 000E........................................................... : Ok
Module 000F........................................................... : Ok
Module 0013........................................................... : Ok
Module 0015........................................................... : Ok
Module 0016........................................................... : Ok
Module 0017........................................................... : Ok
Module 0019........................................................... : Ok
Module 001A........................................................... : Ok
Module 001B........................................................... : Ok
Module 001C........................................................... : Ok
Module 001D........................................................... : Ok
Module 001E........................................................... : Ok
Module 001F........................................................... : Ok
Module 0022........................................................... : Ok
Module 0023........................................................... : Ok
Module 002A........................................................... : Ok
Module 002B........................................................... : Ok
Module 002C........................................................... : Ok
Module 0033........................................................... : Ok
Module 0034........................................................... : Ok
Module 0035........................................................... : Ok
Module 003A........................................................... : Ok
Modules reading process completed

Reading ID pages list...
Reading ID pages...
ID Page 00............................................................ : Ok
ID Page 01............................................................ : Ok
ID Page 02............................................................ : Ok
ID Page 03............................................................ : Ok
ID Page 04............................................................ : Ok
ID Page 08............................................................ : Ok
ID Page 09............................................................ : Ok
ID Page 0A............................................................ : Ok
ID Page 0B............................................................ : Ok
ID Page 0C............................................................ : Ok
ID Page 0D............................................................ : Ok
ID Page 0E............................................................ : Ok
ID Page 0F............................................................ : Ok

Backup of service information completed

Backup RW params file...
SMART erase...
Drive not ready

please somebody help me

lots of apperciation for soonest response

faithfully yours

mojtaba morady

Dear Mojtaba Morady

Hello.

Tell me please , is it possible to reach terminal on this drive?
Please try to press ctrl-z when in terminal tab and see if "F3 T>" was displayed.
Also check for other output messages, copy them to this topic if there are any.

Dear Rousatam

accept my regards

yes , this hdd can reach to terminal as you mentioned . ( F3 T> ) was displayed after i pressed CTRL+Z )

and the shown messages in termina are as follows :

(P) SATA Reset
PASS
RW: Error processing Performance Parameter File: 203C
Send Status: COMRESET seen
ASCII Diag mode

my apperciation for your reply

Mojtaba Morady

Hello.

After all modules were saved, try to regenerate translator with command from Tests->Service information->Work with service area->Translator regeneration

Then restart the drive and see if it will display you ID and capacity.

Hi All,

Can anyone tell me if this solution worked for them? I have the same drive that exibits the same error,

(P) SATA Reset
PASS
RW: Error processing Performance Parameter File: 203C
Send Status: COMRESET seen
ASCII Diag mode

Even after Translator Regeneration. It seems to have a problem accessing / resetting the SMART. The drive will also not allow any format / erase actions. Spins up and ID's perfectly, and all modules have been successfully backed up.

Would be very interested to know whats causing this.

Regards,

Steve.

Hi
Everyone this solution i mean Translator Regenation will shows your Drive ID & Capacity but u can access Few sectors only unfortatilly no Complete solution yet as i belive, i had same problem i did Translator Regenaration Drive shows ID i can access few sectors only i have tried to Read it with Utility Command it takes 5 Days to save 3MB Data & that data is also not working.