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ST3500418AS-FIRMWARE CC37-MODULE PROBLEM

Posted: 05.06.10, 19:26
by datacare
when i open utility in terminal log i got the following message

"SIM ERROR 1002"

i have checked module, there is some modules are corrupted.
is it possible to repair it.

With regards
Sundar Rajan.P
Attachments
ST3500418AS_CC37.jpg
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Re: ST3500418AS-FIRMWARE CC37-MODULE PROBLEM

Posted: 06.06.10, 05:15
by zeroalpha
whats the problem with the drive? besides what you mention

Re: ST3500418AS-FIRMWARE CC37-MODULE PROBLEM

Posted: 06.06.10, 16:05
by datacare
It is detecting properly, but when i try to copy the module i got the following error


Test : Modules reading
Reading modules to profile folder
Folder: C:\Program Files\ACE Lab\PC-3000\Bin\!Profiles\SgF3\F3 Arch (common)\ST3500418AS-CC37-5VM3K1M2\Data\ModDir\

Error starting command "En Tech" (Drive is not ready)
Soft reset ...


Test : Modules reading


Test : Modules reading
Reading modules to profile folder
Folder: C:\Program Files\ACE Lab\PC-3000\Bin\!Profiles\SgF3\F3 Arch (common)\ST3500418AS-CC37-5VM3K1M2\Data\ModDir\

Module 0000........................................................... : Ok
Module 0001........................................................... : Ok
Module 0002........................................................... : Ok
Module 0003........................................................... : Ok
Module 0004........................................................... : Ok
Module 0005........................................................... : Ok
Module 0006........................................................... : Ok
Module 0007........................................................... : Ok
Module 0008........................................................... : Ok
Module 0009........................................................... : Ok
Module 000A........................................................... : Error
Error : Rq Rd Sys File part ID A err! Tech state 0x440472. Offs 0x0
Module 000B........................................................... : Ok
Module 000C........................................................... : Ok
Module 000D........................................................... : Ok
Module 000E........................................................... : Ok
Module 000F........................................................... : Ok
Module 0013........................................................... : Ok
Module 0015........................................................... : Ok
Module 0016........................................................... : Ok
Module 0017........................................................... : Ok
Module 0019........................................................... : Ok
Module 001A........................................................... : Ok
Module 001B........................................................... : Ok
Module 001C........................................................... : Ok
Module 001D........................................................... : Ok
Module 001E........................................................... : Ok
Module 001F........................................................... : Ok
Module 0022........................................................... : Ok
Module 0023........................................................... : Ok
Module 0024........................................................... : Ok
Module 0025........................................................... : Ok
HDD power supply switching OFF/ON...
Module 0026........................................................... : Error
Error : Drive not ready
HDD power supply switching OFF/ON...
Module 0027........................................................... : Error
Error : Drive not ready
HDD power supply switching OFF/ON...
Module 0028........................................................... : Error
Error : Drive not ready
HDD power supply switching OFF/ON...
Module 0029........................................................... : Error
Error : Drive not ready
HDD power supply switching OFF/ON...
Module 002A........................................................... : Error
Error : Drive not ready
HDD power supply switching OFF/ON...
Module 002B........................................................... : Error
Error : Drive not ready
HDD power supply switching OFF/ON...
Module 002C........................................................... : Error
Error : Drive not ready
HDD power supply switching OFF/ON...
Module 002D........................................................... : Error
Error : Drive not ready
HDD power supply switching OFF/ON...
Module 002E........................................................... : Error
Error : Drive not ready
HDD power supply switching OFF/ON...
Module 002F........................................................... : Error
Error : Drive not ready
HDD power supply switching OFF/ON...
Module 0030........................................................... : Error
Error : Drive not ready
HDD power supply switching OFF/ON...
Module 0031........................................................... : Error
Error : Drive not ready
HDD power supply switching OFF/ON...
Module 0032........................................................... : Error
Error : Drive not ready
HDD power supply switching OFF/ON...
Module 0033........................................................... : Error
Error : Drive not ready
HDD power supply switching OFF/ON...
Module 0034........................................................... : Error
Error : Drive not ready
HDD power supply switching OFF/ON...
Module 0035........................................................... : Error
Error : Drive not ready
HDD power supply switching OFF/ON...
Module 003A........................................................... : Error
Error : Drive not ready
Modules reading process completed

Re: ST3500418AS-FIRMWARE CC37-MODULE PROBLEM

Posted: 07.06.10, 06:22
by zeroalpha
can you access the surface?

Re: ST3500418AS-FIRMWARE CC37-MODULE PROBLEM

Posted: 07.06.10, 10:08
by AJ2008
datacare wrote:Module 002B........................................................... : Error
Error : Drive not ready


This module is part of translator and if not readable will not allow data access, but I think this module is loaded correctly to RAM because LBA value is normal.

Are you able to read any information from suface, or maybe you should try Surface Verification to try test surface access.

Re: ST3500418AS-FIRMWARE CC37-MODULE PROBLEM

Posted: 10.06.10, 06:01
by datacare
Surface verification shows some errors, is there any solution to recover data from that

Re: ST3500418AS-FIRMWARE CC37-MODULE PROBLEM

Posted: 10.06.10, 09:41
by AJ2008
datacare wrote:Surface verification shows some errors, is there any solution to recover data from that


I think some errors will not prevent recovery of user data.