ST1000DM003 - BSY, motor spins, no terminal access

[drmilos]

I am working on ST1000DM03

When it starts it sounds a bit funny (more noise than 'normal' ST) but motor spins, no audible head knocking or scratching. Terminal shows this (I am posting beginning and end only, there are quite a few lines altogether)

Boot 0x40M
Spin Up
TCC-001B[0x000065B4][0x00006A20][0x00006E8C]
Trans.

Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-001B
(DOS) Table Read FAIL
DOS: MAGIC CONFIG NUMBER MISMATCH
(DOS) Requesting File Save

(DOS) Table Read FAIL
MCMainPOR: EXCEPTION: SIM aborted prior to MCMT read
MCMainPOR: EXCEPTION: POR Failed General
MCMainPOR: Feature Disabled... PASS
Starting LBA of RW Request=0000000000087CA6 Length=0000018C
ProcessRWError -Read- at LBA 0000000000087CA6 Sense Code=43110081
MC Internal LPC Process
Starting LBA of RW Request=0000000000087CAA Length=00000188
ProcessRWError -Read- at LBA 0000000000087CAA Sense Code=C4090082
Starting LBA of RW Request=0000000000087CAE Length=00000184
ProcessRWError -Read- at LBA 0000000000087CAE Sense Code=C4090082
Starting LBA of RW Request=0000000000087CB2 Length=00000180
ProcessRWError -Read- at LBA 0000000000087CB2 Sense Code=43110081
Starting LBA of RW Request=0000000000087CB6 Length=0000017C
ProcessRWError -Read- at LBA 0000000000087CB6 Sense Code=43110081


ProcessRWError -Read- at LBA 0000000000087E1E Sense Code=C4090082
Starting LBA of RW Request=0000000000087E22 Length=00000010
ProcessRWError -Read- at LBA 0000000000087E22 Sense Code=C4090082
Starting LBA of RW Request=0000000000087E26 Length=0000000C
ProcessRWError -Read- at LBA 0000000000087E26 Sense Code=C4090082
Starting LBA of RW Request=0000000000087E2A Length=00000008
ProcessRWError -Read- at LBA 0000000000087E2A Sense Code=C4090082
Starting LBA of RW Request=0000000000087E2E Length=00000004
ProcessRWError -Read- at LBA 0000000000087E2E Sense Code=C4090082
No HOST FIS-ReadyStatusFlags 0002A1A5


After this, the motor still spins and drive stays busy. No terminal access.

If I start the drive with isolated spindle contacts I get DRD/DSC but still no ID or terminal access.

PCB is OK (I happen to have a spare and it acts the same with both).

What next? Any piece of advice much appreciated.

[scott]

I have one just like this. FW CC4C. I was thinking it might be a wrong board but I popped the chip and read it directly and the S/N match the cover.

I'm guessing it's firmware related based on the sounds the heads make (normal).

My game plan is to try and figure out how to short the read channel so that I can get terminal access, as per the norm on the terminal blocking guys and see what happens.

[drmilos]

My FW CC4C as well - looks like we have the same drive with the same problem.

It probably is a firmware issue as my drive sounds pretty normal and motor does not stop.

When you figure out how to short the read channel could you please share wit the rest of us (I'll do the same, of course) - judging by the few other posts this model still remains a bit of a mystery when it comes to terminal access.

[scott]

I'm convinced we have the correct pins to short as we can get the drive to "knock" but unlike their predecessors these drives seem to be disabling serial "off the jump" ... there's never that moment of seeing a bunch of T> when you can get it shorted.

This seems like a very bad problem. I'm guessing the solution will deal with some sorta tweak to the ROM code itself but we haven't figured it out yet. Hopefully the good folks at Ace will come up with something, these are becoming more and more common on a daily basis now.

[Arihant]

is resolved?

I have same issue. Can't access T>

[lcoughey]

My inclination is to think that all the RW errors are suggesting that the heads and/or SA surface are damaged.