Seagate ST3500820AS

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pclab
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Seagate ST3500820AS

Postby pclab » 25.11.13, 13:58

Hi

This drive after power, clicks a bit and it goes Ready.
FW: SD-25

I'ts detected right, but with 0 LBA.

When I try to check heads or something in terminal I get the LED error:

LED:000000CC FAddr:0025BF67
or
LED:000000CC FAddr:0028E24B

I have tried the solutions for the LED error, but none have worked.
Can this be really heads?

Thanks

Thanks


AJ2008
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Re: Seagate ST3500820AS

Postby AJ2008 » 25.11.13, 14:12

Can you reach T> at terminal? Can you check SN displayed with ID is same as what is on label?

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pclab
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Re: Seagate ST3500820AS

Postby pclab » 25.11.13, 16:01

I can go T.
Serial nº and model it's OK as label.


AJ2008
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Re: Seagate ST3500820AS

Postby AJ2008 » 25.11.13, 16:15

And you try to regen translator with no luck? You say it clicks sometime before reaching DRDY, after translator regen what error do you see?

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pclab
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Re: Seagate ST3500820AS

Postby pclab » 25.11.13, 17:10

I have to try.
I have tried to clear SMART with N1 on terminal, it gives me the same error.


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Re: Seagate ST3500820AS

Postby AJ2008 » 26.11.13, 10:29

this is .11 series, there is no NRG list to worry about, and symptoms seem to be common of translator failure, but if it knock heads a little before reaching DRDY it could be some physical problem, this is why I ask you to regen translator, hopefully it will be fine, but if not record here the error you see.

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pclab
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Re: Seagate ST3500820AS

Postby pclab » 26.11.13, 19:53

AJ2008 wrote:this is .11 series, there is no NRG list to worry about, and symptoms seem to be common of translator failure, but if it knock heads a little before reaching DRDY it could be some physical problem, this is why I ask you to regen translator, hopefully it will be fine, but if not record here the error you see.



After translator regen, the same LED error...
It should be heads...
I have quoted the client already to see if he's willing to continue or not.
Thanks


AJ2008
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Re: Seagate ST3500820AS

Postby AJ2008 » 27.11.13, 12:12

Maybe you can try to adjust head map in ROM. It seems though at least some heads are good, otherwise you would have complete spindle stopped.


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Re: Seagate ST3500820AS

Postby Nick_TS » 29.11.13, 20:15

Since it is an F3 Seagate drive, you should rewrite ROM from patient to donor or resloder the chip onto donor drive PCB.
With best regards
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ts.acelaboratory.com
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