Seagate ST3500820AS diganosis help

[aribot]

Could you help me in diagnosis?

When the hard drive is powered, spins up and headstack makes some cliks. After 20 seconds it spins down.
PCB malfunction is discarted because we have tried with donor and hapens the same.

We suspect could be spin motor malfunction, but head problems could be possible? How to know the problem?

Thanks.

[dmarques]

Hi,

Can you post log here?

But I'm almost sure it's head related issue.