PC-3000 Forum

I have a HHD of Toshiba, it's Toshiba 9F14311 HDD. I use my PC-3000 UDMA to recovery my data. But the software can't detect HDDs family.
What should I do? This data very importan for me. Can you give me some advise for this situation
Thank you so much
This is the video about it: http://www.youtube.com/watch?v=I9lGX0MsZ50

Hello.

What happen after switch on power supply?
What leds are lighting?
What a log?

waiting for your reply