ST3500620AS issues

[flashback]

-edit- Just realized i posted in the wrong section. Please move if needed


I have a Seagate ST3500620AS
FIrmware SD36

It takes about a minue to come ready then comes up with Model, Serial and firmware, but 0 size.

I read some older posts but nothing in them is working.

I tried the short circuit a bazillion times and to no avail.

Even did a baord swap with a swap of the rom chip, same result.

0 size fix does not work either

Here is the log i get after the short circuit procedure.

[PHP]MS0100.SDD3.AD0L02.
Current utility options are outdated!
Spin Up Complete
Elapsed Time 0.312 msecs
F3 2>he options dialog to review and save utility settings.
Then press OK!

Tech Key...
Requesting FW Pkg ver ........

Collecting Sys Files information...
ID Len
===============
0 2 Reserved Defect Table (SA defect table)
1 2 Drive Information File (DIF)
2 16 Performance Parameter File (PPF)
3 1880 Primary Defect File (P-List))
4 9 Servo Adaptive Parameter File (SAP)
5 4 Manufacturing Information File (MIF)
6 66 Read Adaptive Parameters File (RAP)
7 1 Controller Adaptive Parameters File (CAP)
8 2400
9 1 SMART Configuration File
A 2251 SMART Data File
B 1000
C 64000 Serial Port Test Results File (Self Scan Log)
D 160
E 432 Data Integrity Check (DIC), HEAD 0
F 223 DIC Dummy File
13 8 Disc Registry File (settings, security, etc)
15 100 BGMS File (Directed Offline Scan)
16 2
17 40
19 24 Log File
1A 33 Log File
1B 1 Log File
1C 9
1D 128 Physical Overlay File 0
1E 128 Physical Overlay File 1
1F 640 Physical Overlay File 2
22 80 Drive Self Test (DST), Head 0
23 80 Drive Self Test (DST), Head 1
24 80 Drive Self Test (DST), Head 2
25 80 Drive Self Test (DST), Head 3
26 80 Drive Self Test (DST), Head 4
27 80 Drive Self Test (DST), Head 5
28 80 Drive Self Test (DST), Head 6
29 80 Drive Self Test (DST), Head 7
2A 9 Saved Mode Pages (HDD settings)
2B 579 R/W Operating Parameters (translator, etc)
2C 432 Data Integrity Check (DIC), HEAD 1
2D 432 Data Integrity Check (DIC), HEAD 2
2E 432 Data Integrity Check (DIC), HEAD 3
2F 432 Data Integrity Check (DIC), HEAD 4
30 432 Data Integrity Check (DIC), HEAD 5
31 432 Data Integrity Check (DIC), HEAD 6
32 432 Data Integrity Check (DIC), HEAD 7
33 4576
34 640 Packed CONGEN XML definition
35 26 SMART Data
Collecting Sys File Infos completed

Collecting DT Infos...
ROM:
ID MemOffs Len
===========================
0 6020100 33792 Read Adaptive Parameters File (RAP)
1 6020000 256 Controller Adaptive Parameters File (CAP)
4 4001000 4096 Servo Adaptive Parameter File (SAP)
602BE00 4096
total 8192
5 6C000 81920 Servo Firmware Table
8 10070000 948
A 60A4E74 1024 Seek Profile
12 100D4000 104
13 60B0128 544 Dependent Zone Table for User Area
14 60B0348 64 Dependent Zone Table for System Area
15 0 524288 Flash ROM
1B 60AF450 3288 Dependent Zone Group Tables for User Area
1C 60AF310 320 Dependent Zone Group Tables for System Area
1D 60201A0 208 VBAR Configuration File
1E 6020390 2320 Zone Format Parameters File

RAM:
ID MemOffs Len
===========================
0 6020100 33792 Read Adaptive Parameters File (RAP)
1 6020000 256 Controller Adaptive Parameters File (CAP)
2 6020270 288 Zone Table
4 4001000 4096 Servo Adaptive Parameter File (SAP)
602BE00 4096
total 8192
5 6C000 81920 Servo Firmware Table
6 1FDC40 40996 Servo Flaw Table
8 10070000 948
A 60A4E74 1024 Seek Profile
12 100D4000 104
13 60B0128 544 Dependent Zone Table for User Area
14 60B0348 64 Dependent Zone Table for System Area
15 0 524288 Flash ROM
16 6020100 32 Drive Configuration Table
17 6021690 1744 Temperature Control Configuration
1B 60AF450 3288 Dependent Zone Group Tables for User Area
1C 60AF310 320 Dependent Zone Group Tables for System Area
1D 60201A0 208 VBAR Configuration File
1E 6020390 2320 Zone Format Parameters File
1F 614463C 1224 RW working user preamp table
20 6144B04 72 RW working system preamp table

Collecting DT Infos completed

Detecting Phys Sct Size...
Result.................................. : 512


Test : Solution for the "HDD Lock (LED: 000000CC)" problem
HDD power supply switching OFF/ON...
Spin Up...
Collecting Sys Files information...
ID Len
===============
0 2 Reserved Defect Table (SA defect table)
1 2 Drive Information File (DIF)
2 16 Performance Parameter File (PPF)
3 1880 Primary Defect File (P-List))
4 9 Servo Adaptive Parameter File (SAP)
5 4 Manufacturing Information File (MIF)
6 66 Read Adaptive Parameters File (RAP)
7 1 Controller Adaptive Parameters File (CAP)
8 2400
9 1 SMART Configuration File
A 2251 SMART Data File
B 1000
C 64000 Serial Port Test Results File (Self Scan Log)
D 160
E 432 Data Integrity Check (DIC), HEAD 0
F 223 DIC Dummy File
13 8 Disc Registry File (settings, security, etc)
15 100 BGMS File (Directed Offline Scan)
16 2
17 40
19 24 Log File
1A 33 Log File
1B 1 Log File
1C 9
1D 128 Physical Overlay File 0
1E 128 Physical Overlay File 1
1F 640 Physical Overlay File 2
22 80 Drive Self Test (DST), Head 0
23 80 Drive Self Test (DST), Head 1
2A 9 Saved Mode Pages (HDD settings)
2B 579 R/W Operating Parameters (translator, etc)
2C 432 Data Integrity Check (DIC), HEAD 1
33 4576
34 640 Packed CONGEN XML definition
35 26 SMART Data
Collecting Sys File Infos completed

Collecting ROM Info...
Collecting ROM Info completed



Test : HDD resources backup
Folder: C:\Program Files\ACE Lab\PC-3000\Bin\!Profiles\SgF3\F3 Arch (common)\ST3500620AS-SD36-9QM166MJ\Data\SABackup\



Reading ROM to profile folder
Folder: C:\Program Files\ACE Lab\PC-3000\Bin\!Profiles\SgF3\F3 Arch (common)\ST3500620AS-SD36-9QM166MJ\Data\SABackup\ROM\
Result............................................ : Ok


Reading DT to profile folder
Folder: C:\Program Files\ACE Lab\PC-3000\Bin\!Profiles\SgF3\F3 Arch (common)\ST3500620AS-SD36-9QM166MJ\Data\SABackup\CPDir\

DT 0015 (Flash ROM), Flash ROM........................................ : Ok
DT reading process completed
Result............................................ : Ok

Reading modules to profile folder
Folder: C:\Program Files\ACE Lab\PC-3000\Bin\!Profiles\SgF3\F3 Arch (common)\ST3500620AS-SD36-9QM166MJ\Data\SABackup\ModDir\

Module 0000, Reserved Defect Table (SA defect table).................. : Ok
Module 0001, Drive Information File (DIF)............................. : Ok
Module 0002, Performance Parameter File (PPF)......................... : Ok
Module 0003, Primary Defect File (P-List))............................ : Ok
Module 0004, Servo Adaptive Parameter File (SAP)...................... : Ok
Module 0005, Manufacturing Information File (MIF)..................... : Ok
Module 0006, Read Adaptive Parameters File (RAP)...................... : Ok
Module 0007, Controller Adaptive Parameters File (CAP)................ : Ok
Module 0008........................................................... : Ok
Module 0009, SMART Configuration File................................. : Ok
Module 000A, SMART Data File.......................................... : Error
Error : Rq Rd Sys File part ID A, Offs 0x0 err! Tech state 0x72, 0x04440000
Module 000B........................................................... : Ok
Module 000C, Serial Port Test Results File (Self Scan Log)............ : Ok
Module 000D........................................................... : Ok
Module 000E, Data Integrity Check (DIC), HEAD 0....................... : Ok
Module 000F, DIC Dummy File........................................... : Ok
Module 0013, Disc Registry File (settings, security, etc)............. : Error
Error : Rq Rd Sys File part ID 13, Offs 0x0 err! Tech state 0x72, 0x04440000
Module 0015, BGMS File (Directed Offline Scan)........................ : Ok
Module 0016........................................................... : Ok
Module 0017........................................................... : Ok
Module 0019, Log File................................................. : Ok
Module 001A, Log File................................................. : Ok
Module 001B, Log File................................................. : Ok
Module 001C........................................................... : Ok
Module 001D, Physical Overlay File 0.................................. : Ok
Module 001E, Physical Overlay File 1.................................. : Ok
Module 001F, Physical Overlay File 2.................................. : Ok
Module 0022, Drive Self Test (DST), Head 0............................ : Error
Error : Rq Rd Sys File part ID 22, Offs 0x0 err! Tech state 0x72, 0x04440000
Module 0023, Drive Self Test (DST), Head 1............................ : Error
Error : Rq Rd Sys File part ID 23, Offs 0x0 err! Tech state 0x72, 0x04440000
Module 002A, Saved Mode Pages (HDD settings).......................... : Error
Error : Rq Rd Sys File part ID 2A, Offs 0x0 err! Tech state 0x72, 0x04440000
Module 002B, R/W Operating Parameters (translator, etc)............... : Error
Error : Rq Rd Sys File part ID 2B, Offs 0x0 err! Tech state 0x72, 0x04440000
Module 002C, Data Integrity Check (DIC), HEAD 1....................... : Ok
Module 0033........................................................... : Ok
Module 0034, Packed CONGEN XML definition............................. : Ok
Module 0035, SMART Data............................................... : Error
Error : Rq Rd Sys File part ID 35, Offs 0x0 err! Tech state 0x72, 0x04440000
Modules reading process completed

Reading HDD ID pages list...
Reading HDD ID pages...
ID Page 00............................................................ : Ok
ID Page 01............................................................ : Ok
ID Page 02............................................................ : Ok
ID Page 03............................................................ : Ok
ID Page 04............................................................ : Ok
ID Page 08............................................................ : Ok
ID Page 09............................................................ : Ok
ID Page 0A............................................................ : Ok
ID Page 0B............................................................ : Ok

Backup of service information completed

Backup RW params file...
Rq Rd Sys File part ID 2B, Offs 0x0 err! Tech state 0x72, 0x04440000
[/PHP]

[AJ2008]

Backup RW params file...
Rq Rd Sys File part ID 2B, Offs 0x0 err! Tech state 0x72, 0x04440000
[/PHP]

002B is translator module, it needs to be regenerated.

Module 0035, SMART Data............................................... : Error
Error : Rq Rd Sys File part ID 35, Offs 0x0 err! Tech state 0x72, 0x04440000

Here is SMART error. Unfortunately with errors in SMART , SMART cannot be cleared. Try to rewrite or repair before trying 0 LBA fix.

If not repairable, I am not sure there is current solution.

After tanslator regen, do you get error, or does it show as completed?