A best practice question...
Posted: 15.07.18, 11:12
...do you :
1). supply the customer with both the !Problem files and the good files ?
2). give the customer the option of having the !Problem files as well as the good files ?
3). just give them the good files and close the case
4). other option ?
thanks for any replies in advance
1). supply the customer with both the !Problem files and the good files ?
2). give the customer the option of having the !Problem files as well as the good files ?
3). just give them the good files and close the case
4). other option ?
thanks for any replies in advance