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What is needed to recieve the update ?

Posted: 24.04.08, 15:49
by dobrevjetser
Hi Ace,

I've looked in my update box, but the update is not there?
What is required to get it ? Is my UDMA version to old to get it for free and do i have to pay for it or have you just forgotten to put it there ?
My registrationnumber is 002287

Thanks,

Dobre

What is needed to recieve the update ?

Posted: 24.04.08, 16:25
by Maestro
Hi Ace,

I have the same problem. My update box doesnt have the update.

My registration number is 002467.

Regards

Maestro

Posted: 25.04.08, 07:48
by BIGOLSEN
Hi !
How much costs this actualization/update ?
In my box her is not there .
They are only the manual to PCB and drivers UDMA to the card PC3000 .
My registration number is 002716 .

Regards .

Posted: 25.04.08, 16:58
by ACE_Admin
Every user with Technical support service for UDMA recieves new version of PC-3000 UDMA.

One year of Technical support costs 900 euro per year.

Posted: 25.04.08, 18:14
by BIGOLSEN
Roustam wrote:One year of Technical support costs 900 euro per year.


This means that for the technical support for PC3000 UDMA without DE ,
it he is costing now twice more expensively ?
Not long ago this was the costs 500 EURO .

Regards .

Pay for the ipdate?

Posted: 28.04.08, 15:11
by Deuterium
Hello Ace

Am i reading this correctly we know must pay for the new update?

I look forward to your reply.

Posted: 29.04.08, 17:46
by ACE_Admin
All users with technical support service for PC-3000 UDMA recieve software updates for free.

I've got a question for Deuterium, do you have any agreement of providing you TS Service?

Posted: 29.04.08, 17:59
by misa
Hello Roustam,

Can you put the english version of PC3000UDMA in my update box because I recieved Russian version (the same for DE doc)

Card number : 002325

Thanks, I need urgently

Misa

Posted: 30.04.08, 10:54
by misa
Thanks for the update :D

Now problem is , I don't receive my lic file after 2hours

Can you check lic server for send me manually the lic file ?

misa

Posted: 30.04.08, 11:40
by misa
UP !

It's very urgent

Posted: 01.05.08, 11:51
by Monk
Hi Roustam,
Can you, please, put the english version in my update box also? card number is 002561
Thanks in advance.

Posted: 06.05.08, 13:52
by ACE_Admin
Dear Monk and Misa

Sorry for delay.
Will write you directly to your e-mail boxes soon.

Posted: 07.05.08, 15:28
by max
We need the English UDMA update too!

Our number is 002660

Thanks in advance!

Posted: 09.05.08, 13:17
by cunmit
Dear Roustam,
Can you put the english version in my update box please? card number is 002832
Thank you!