Samsung 830 Gets Stuck Busy on LDR Uploads

Moderators: Roman_TS, Filipp_TS, Sergey_TS

User avatar
DataMedics
Advanced user
Posts: 620
Joined: 14.12.15
Reputation: 18 / (177)

Samsung 830 Gets Stuck Busy on LDR Uploads

Postby DataMedics » 16.04.19, 22:43

So I've got a Samsung 830 from a 2012 macbook here. It's able to go into safe mode, but no matter which of the four ldrs I use it gets stuck busy. I've never seen one do this before.

The ID reads as this:
Samsung 830 CXMRO025.jpg
Samsung 830 CXMRO025.jpg (6.38 KiB) Viewed 11654 times


I've recorded a couple of videos showing what happens when I try to do ldr upload of any of the four:

https://screencast-o-matic.com/u/e2iU/S ... DR_No_Good
https://screencast-o-matic.com/u/e2iU/S ... ot_Working

Is this firmware version just not compatible or supported yet?

User avatar
Roman_TS
Site Admin
Posts: 720
Joined: 09.02.11
Reputation: 26 / (261)

Re: Samsung 830 Gets Stuck Busy on LDR Uploads

Postby Roman_TS » 17.04.19, 10:16

Better to ask for support in our TS portal: ts.acelaboratory.com, because we might not see your request here, on forum.
Create a ticket, and we will try to help you with this case.
With best regards
ACELab Technical Support
ts.acelab.eu.com
blog.acelab.eu.com

User avatar
DataMedics
Advanced user
Posts: 620
Joined: 14.12.15
Reputation: 18 / (177)

Re: Samsung 830 Gets Stuck Busy on LDR Uploads

Postby DataMedics » 17.04.19, 21:02

Unfortunately, my support period is currently expired. I'm just trying to figure out if it's a lost cause.

User avatar
Roman_TS
Site Admin
Posts: 720
Joined: 09.02.11
Reputation: 26 / (261)

Re: Samsung 830 Gets Stuck Busy on LDR Uploads

Postby Roman_TS » 18.04.19, 10:32

We can provide you help or advice without support. You are our customer, so it's important for us to give you a help if you need it. With TS purchase we can deal later.
Catch me in TS, and I will check your case and will try to find the way how to get access to DA.
With best regards
ACELab Technical Support
ts.acelab.eu.com
blog.acelab.eu.com


Return to “830 Series”

Who is online

Users browsing this forum: No registered users and 1 guest