Patriot Plast cannot make translator

[Issam]

Hello, I have the following disk:
Model: PBT480GS25SSDR
Manufacturer: PATRIOT
Name: BLAST
Capacity: 480 GB

Cover Label: PE000390
P-1545

Controller Label:
PHISON
PS3110-S10-2
U01533C
SNSCT1DC
========

I attached the pins shown in the picture attached, and uploaded loader12 the utility cannot make the translator, i attached the log file
any one can help. Please not the attached pic when i start in safe.
thank you

[Roman_TS]

Hello.

It's a very good case description. The only problem is that PC-3000 Forum - is not the place where TS engineers can guide you with such specific case. So please, make a ticket on ts.acelab.eu.com and we will help you.

[Issam]

Thank you Roman, MY TS contract just expired, preparing to renew in one month, so, cannot post the ticket

[Issam]

Is the short pins for safe mode correct

[Roman_TS]

You can contact ACELab even if your contract has been expired.

Shorting pins you marked are correct.

[Issam]

When i try to write a ticket.. it allows only registration issue.. can you tell me the link..
Thank you

[Roman_TS]

We are working already.