PC-3000 Forum • HTS541010B7E610 which family

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HTS541010B7E610 which family

Posted: 08.05.20, 14:32

by rabih.alfarkh

I have a new HGST HDD, 1TB.
stay in BSY mode and I cannot find the exact family in the manual
there is no strange sound
Thanks in advance

Re: HTS541010B7E610 which family

Posted: 14.05.20, 16:08

by shahi

It is PALMER (NATIVE WD)

Re: HTS541010B7E610 which family

Posted: 15.05.20, 08:54

by Maxim_TS

Indeed, it's a Palmer HDD which needs a special unlocked PCB to get FW access. You ar welcome to contact ACE Lab technical support with this issue.