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HGST HUH728080ALE600 - 8tb helium I think - not supported?
Posted: 05.03.18, 19:00
by drdoc
got any startup support for this
Model : HGST HUH728080ALE600
Serial : VJH497BX
Firmware : A4GNT514
Capacity : 8 TB (15 628 053 168)
8tb - think its a helium drive.
Re: HGST HUH728080ALE600 - 8tb helium I think - not supported?
Posted: 12.03.18, 11:02
by Sergey_TS
drdoc, Hello, unfortunately such drives are not supported yet.
Re: HGST HUH728080ALE600 - 8tb helium I think - not supported?
Posted: 10.05.19, 10:55
by STT
Hi, the high cap HGST drive supported already?
We also have HGST model HUH721010ALN600 10TB 4Kn format.
When this goin g to add in into PC3K as we need the solutions to reset SMART. Thanks
Re: HGST HUH728080ALE600 - 8tb helium I think - not supported?
Posted: 12.06.19, 12:55
by Sergey_TS
STT, not supported yet. We have no estimate when it will be added

Re: HGST HUH728080ALE600 - 8tb helium I think - not supported?
Posted: 12.06.19, 19:23
by Takanashi_Hina
STT wrote:Source of the post Hi, the high cap HGST drive supported already?
We also have HGST model HUH721010ALN600 10TB 4Kn format.
When this goin g to add in into PC3K as we need the solutions to reset SMART. Thanks
VSC to re-set S.M.A.R.T. for IBM based drives most likely will work on your drive.
Super S.M.A.R.T. ON + CLEAR S.M.A.R.T. + SUPER S.M.A.R.T. OFF.
It will not solve anything and only a few S.M.A.R.T. attributes will be cleared ....
Re: HGST HUH728080ALE600 - 8tb helium I think - not supported?
Posted: 12.06.19, 19:25
by Takanashi_Hina
IBM - Super S.M.A.R.T. ON (1/3)=F8 F6 B9 4F C2 A0 B0 00 00
IBM - Clear S.M.A.R.T. (2/3)=FE 00 00 4F C2 A2 B0 00 00
IBM - Super S.M.A.R.T. OFF (3/3)=F8 00 00 4F C2 A0 B0 00 00
Try.

Re: HGST HUH728080ALE600 - 8tb helium I think - not supported?
Posted: 26.06.19, 09:14
by STT
Thanks for the reply.
I will try on this...
Re: HGST HUH728080ALE600 - 8tb helium I think - not supported?
Posted: 10.09.19, 07:56
by STT
Hi Takanashi,
Yes some of the attribute have reset to 0.
Unfortunately, the 'power on hour' no able to reset. ...
We only need power on hour to be reset to zero.
any idea?
Thank you.
Re: HGST HUH728080ALE600 - 8tb helium I think - not supported?
Posted: 19.04.24, 21:05
by jfugger
I would like to bring the thread up again.
We are currently buying a lot of 8TB/10TB/12TB/14TB drives from HGST or those tagged on Western Digital.
Recertified drives have recently been offered to us.
But these are not drives that have been remanufactured directly by the manufacturer,
but rather drives that have subsequently undergone a SMART reset.
Is there any news here about the SMART reset?
@Acelab when will newer generation drives be supported?
The first new generation helium drives appeared in 2013.