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WD20EARX - head issue - can't edit the head map in RAM

Posted: 25.09.20, 12:48
by AdasRip
I have case - WD20EARX-00PASB0. The owner had previously given it to an ordinary computer repair shop.
There they opened it without a clean room. They scratched the top plate and left fingerprints on it.
The heads looked like they had been torn from the ramp.

So far I have ignored the top surface condition. I swap the donor heads to see if it would ever start.
Unfortunately, it did not move. Heads clicking and spin off so I guess H5 fell.

I tried to edit the head map in RAM. However, LDR upload is needed for this.
When I try to load module 11 I get an error message.
Permanent ovl (11) data uploading Device Error Detected: "Unknown error. Error code: BFA0"

5c is loaded correctly.

When I transferred the heads back to the donor, the donor doesn't start anymore either :(

What is problem?

Re: WD20EARX - head issue - can't edit the head map in RAM

Posted: 25.09.20, 18:01
by d_d_recovery
IMO: Media damage to the patient drive which is killing the donor heads.

Re: WD20EARX - head issue - can't edit the head map in RAM

Posted: 25.09.20, 20:01
by Maxim_TS
AdasRip, Indeed, you need to remove any dust and dirt from inside first, then try new heads and RAM head map changing.

Re: WD20EARX - head issue - can't edit the head map in RAM

Posted: 26.09.20, 20:10
by AdasRip
After peeling off the sticker from the inspection window, it turned out that the surface under the H0 head was filed.