problem with wd 2.5 500g black

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hard plus
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problem with wd 2.5 500g black

Postby hard plus » 29.11.17, 14:10

hello

i have a 2.5 500 wd black with model: WD5000BEKT-75KA9t0
when i power on busy turns on for 2 second and it turns off and ERR turns on. the motor wants to start but suddenly stops.
this is the utility log:

Techno mode key
Techno mode key......................... : Ok

Debug Stop Code reading................. : Status sector reading error; unexpected error: PIO DMA (1) Timeout: 10000

RAM:
HDD Info reading........................ : HDDs RAM reading error; unexpected error: PIO DMA Timeout (2)

ROM:
Read ROM................................ : HDDs ROM reading error; unexpected error: Data request error; unexpected error: PIO DMA Timeout (2)


can anyone help me?
httP://hardplus.ir
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Amarbir[CDR-Labs]
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Re: problem with wd 2.5 500g black

Postby Amarbir[CDR-Labs] » 01.12.17, 03:39

Well,
Does the drive actually spin .Use Your Hands/Ears To Sense or a Stethoscope .
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Amarbir S Dhillon ,CDR Labs [ Chandigarh ,India ]
DataRecovery - The Affordable Way In India
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pclab
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Re: problem with wd 2.5 500g black

Postby pclab » 02.12.17, 13:36

Try to block SA access and see if it spins down or not.


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