I had faced that problem:
2 weeks ago I got my first data recovery case, it was not easy, The client need's data for his daughter En.IT examination . Hard disk was a Western Digital Palmer, HDD suddenly doesn't spin and detected by Laptop, or PC3000 UDMA .
WD10SPZX-24Z10T1
SN:WX61A896XSSH
Date 18-SEP 2019
PCB-800066-004-REV P1
THAILAND
I checked PCB electronics nothing wrong, My PC-UDMA cannot do firmware backup even ROM, everything are encrypted.
so I bought a new one :
WD10SPZX-60Z10T0
SN:WX21E7847SR7
Date 3-DEC 2018
PCB-800066-004-REV P1
PCB has been replace, ROM CHIP has been transferred too , Plugged to PC-UDMA, HDD detected, ID correct, But HDD Locked:
Techno mode key
Techno mode key......................... : Ok
RAM:
HDD Info reading........................ : Ok
Heads number............................ : 2
Cyl Count............................... : 512
Zone allocation table................... : Ok
SA SPT.................................. : 1944
ROM:
Read ROM................................ : HDDs ROM reading error Device Error Detected: "SED DRIVE LOCKED"
Service area:
Power up log reading.................... : RAM Table reading error Device Error Detected: "SED DRIVE LOCKED"
SA dir reading (ID)..................... : Module ID 01 reading error Device Error Detected: "SED DRIVE LOCKED"
SA dir reading (ABA/CHS)................ : Dir reading error ABA 0 C:1(1) reading error Device Error Detected: "SED DRIVE LOCKED"
SA Access............................... : Copy 0,Copy 1
Configuration reading................... : Module ID 02 reading error Device Error Detected: "SED DRIVE LOCKED"
My Solution:
I'v tried to clear user and master Password , it doesn't work.
so , I warm plugged the WD10SPZX-24Z10T1 HDD directly to working windows7 64x, I pointed to [Disk drives] Item in Device Manger tree right mouse click and [search for hardware changes].... HDD had detected and added
and make search device manger detect it, part ions has appear, directly I copied all continent to another HDD by "RoadKite unstoppable copier" software, every things goes well .
Data recovered Successfully, case doesn't closed yet because customer refused to pay 150$ as fee and donner cost.
he only pays 21$ .
It's like a business slap.
In my country data recovery is a catastrophic business, the S.Y currency lacks purchasing power.
Every one think's data recovery is a software installation service.
No electric power to work only 30 mint supply , I had saved and buy1.3 KW Solar system Power to work -after 3 year of bought my PC-3000 UDMA - Solar System power is cost me 2600$.
This my experiment in first data recovery case
I Wish good job for all.