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Seagate Pharoah_oasis st500dm009 error LED:0x000000EE FAddr:0x003211FC
Posted: 02.07.18, 13:31
by Hemendra
I have Seagate ST500dm009 Firmware CC43
Family 9401 Pharoad_oasis.
Terminal output
Boot 0x20M
SpinUp
Rst 0x20M Thermistor Temp 001F
Retry delay
Retry delay
DOS:0 Scan Unit
LD:
PP:
LED:0x000000EE FAddr:0x003211FC
pcb no: 100774000 REV C
I can't access terminal. After terminal port it gives immediately LED error.
Noclicking, NO motor stop.
Thanks,
Re: Seagate Pharoah_oasis st500dm009 error LED:0x000000EE FAddr:0x003211FC
Posted: 03.07.18, 09:09
by Hemendra
How to get terminal access T>?
I have tried with read channel short on the pcb but can't sucess.
pcb no: 100774000 REV C
is any alternate method to get terminal access?
thanks,
Re: Seagate Pharoah_oasis st500dm009 error LED:0x000000EE FAddr:0x003211FC
Posted: 06.07.18, 09:18
by Hemendra
I have attached the Images of pcb.
I have assume two point for the read channel. and tried both the points but can not success to get Terminal Port T>.
is any suggestion? How to get the T>?
Thanks,
Attachments
- 100774000-Back.jpg (14.39 KiB) Viewed 26678 times
- 100774000-FRont.jpg (17.15 KiB) Viewed 26678 times
Re: Seagate Pharoah_oasis st500dm009 error LED:0x000000EE FAddr:0x003211FC
Posted: 06.07.18, 10:28
by SGdata
Did you unlock it? If i remember corectly they have locked terminal.
Re: Seagate Pharoah_oasis st500dm009 error LED:0x000000EE FAddr:0x003211FC
Posted: 11.07.18, 06:36
by Hemendra
SGdata wrote:Source of the post Did you unlock it? If i remember corectly they have locked terminal.
Yes I have tried with unlock also.
Generally The locked hdd gets the Terminal prompt T>. After that if you send any command it gives error like "diagnostic port is locked"
In My case I can't get the Terminal prompt T>. The LED Error coming continuously.
Re: Seagate Pharoah_oasis st500dm009 error LED:0x000000EE FAddr:0x003211FC
Posted: 16.07.18, 22:52
by Doomer
Check serial number inside ROM vs sticker on the drive
Re: Seagate Pharoah_oasis st500dm009 error LED:0x000000EE FAddr:0x003211FC
Posted: 17.07.18, 05:49
by Hemendra
checked serial numberinside rom. it is same. But the date field information does not shows year. Year field is blank.
The hdd is seagate certified repair hdd.
Re: Seagate Pharoah_oasis st500dm009 error LED:0x000000EE FAddr:0x003211FC
Posted: 17.07.18, 15:12
by Doomer
Well the serial port log is not really informative, so unless somebody can take this FW and check address FAddr:0x003211FC it's gonna be a guess work here.
My guess is the drive eats up something unhealthy from the SA and dies.
Re: Seagate Pharoah_oasis st500dm009 error LED:0x000000EE FAddr:0x003211FC
Posted: 18.07.18, 08:53
by Hemendra
Doomer wrote:Source of the post Well the serial port log is not really informative, so unless somebody can take this FW and check address FAddr:0x003211FC it's gonna be a guess work here.
My guess is the drive eats up something unhealthy from the SA and dies.
But How to take FW? We can not access terminal T>.
Re: Seagate Pharoah_oasis st500dm009 error LED:0x000000EE FAddr:0x003211FC
Posted: 18.07.18, 16:15
by Doomer
Hemendra wrote:Source of the post Doomer wrote:Source of the post Well the serial port log is not really informative, so unless somebody can take this FW and check address FAddr:0x003211FC it's gonna be a guess work here.
My guess is the drive eats up something unhealthy from the SA and dies.
But How to take FW? We can not access terminal T>.
I meant somebody from R&D from Ace
Re: Seagate Pharoah_oasis st500dm009 error LED:0x000000EE FAddr:0x003211FC
Posted: 17.10.18, 20:12
by DataMedics
I've got one here with the exact same issue. Changed HSA, changed PCB, and it's still the same thing.
I can get terminal for a split second and even managed to switch to level 7 and send the sleep command a couple times, but then it just returns a different LED error. LED:0x000000BD FAddr:0x00007C1D
instead of the usual LED:0x000000EE FAddr:0x003211FC
Regardless, I can't see a way to fix it with no terminal or SA access of any kind. But, I'm open to ideas if anyone has one.
Re: Seagate Pharoah_oasis st500dm009 error LED:0x000000EE FAddr:0x003211FC
Posted: 28.07.23, 14:41
by Amarbir[CDR-Labs]
DataMedics wrote:Source of the post I've got one here with the exact same issue. Changed HSA, changed PCB, and it's still the same thing.
I can get terminal for a split second and even managed to switch to level 7 and send the sleep command a couple times, but then it just returns a different LED error. LED:0x000000BD FAddr:0x00007C1D
instead of the usual LED:0x000000EE FAddr:0x003211FC
Regardless, I can't see a way to fix it with no terminal or SA access of any kind. But, I'm open to ideas if anyone has one.
Hi,
did you manage to solve this
Re: Seagate Pharoah_oasis st500dm009 error LED:0x000000EE FAddr:0x003211FC
Posted: 27.10.23, 05:12
by vonguyencompany
You can try hot swap solution on seagate hard drive