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Segate ST2000DM001 2T recognized by capacity 4GB
Posted: 26.04.18, 10:16
by firstdata
Hi,
I attached image of capure.
Maybe i guess currupt of service area module.
Please some one can tell me how i can do to solve this problem!
Attachments
- 20180426175809.png (31.4 KiB) Viewed 5122 times
Re: Segate ST2000DM001 2T recognized by capacity 4GB
Posted: 26.04.18, 20:05
by digitalsupport
Explain a little more about the drive.
At power on, is it clicking?
Keeps spinning or shuts down ?
Terminal log would help a lot.
Re: Segate ST2000DM001 2T recognized by capacity 4GB
Posted: 27.04.18, 02:38
by firstdata
Keep spinning, no shut down. Working OK, but recognizing capacity just is wrong, only 8G
Re: Segate ST2000DM001 2T recognized by capacity 4GB
Posted: 27.04.18, 09:26
by northwind
Perhaps HPA is set?
Read the ROM and go to button that says "ID" to the right. Does it show the right capacity?
Go to Tools> HDD> Set max LBA and see what it gives you when you press max.
Re: Segate ST2000DM001 2T recognized by capacity 4GB
Posted: 27.04.18, 09:37
by AJ2008
Usually with some errors capacity is set to 3.86GB where SA cannot read and incorrect capacity loads from some ROM info - this is the same symptom but capacity reports differently (8089950 sectors = 3.86GB). Older models would show this capacity with identification of 'QNR_BFW' .
I would guess there is some error with ROM or some head is bad but is difficult to know for sure without more testing.