ST3500820AS SD81 Capacity : MB ()

[zeroalpha]

This drive got water damaged. We changed the PCB and inspected the inside of the drive to be clean. Need assistance as it stays 0mb and can't access data.

HDD family detecting...


Family ID: 27
Selected family......................... : 27, Moose
Model by ID............................. : ST3500820AS

Loading default settings!
Use the options dialog to review and save utility settings.
Then press OK!


Family default settings loading!


Tech Key...

Requesting FW Pkg ver ........ MS010C.SDD8.AD090D.


Detecting Phys Sct Size...
Result.................................. : 512

Detecting Max Head number...
Phys. heads............................. : 4

Obtaining Saved Mode Pages File information...
Reading Saved Mode Pages...
Parsing Saved Mode Pages...

LBA alignment........................... : 0

Obtaining Registry File information...
Reading Registry File...
Parsing Registry File...

Media Cache
===========
MC is not supported / NVC caching


Collecting Sys Files information...
ID Len
===============
0 2 Reserved Defect Table (SA defect table)
1 2 Drive Information File (DIF)
2 16 Performance Parameter File (PPF)
3 1880 Primary Defect File (P-List))
4 9 Servo Adaptive Parameter File (SAP)
5 4 Manufacturing Information File (MIF)
6 66 Read Adaptive Parameters File (RAP)
7 1 Controller Adaptive Parameters File (CAP)
8 2400
9 1 SMART Configuration File
A 2251 SMART Data File
B 1000
C 64000 Serial Port Test Results File (Self Scan Log)
D 160
E 432 Data Integrity Check (DIC), HEAD 0
F 223 DIC Dummy File
13 8 Disc Registry File (settings, security, etc)
15 100 BGMS File (Directed Offline Scan)
16 2
17 40
19 24 Log File
1A 33 Log File
1B 1 Log File
1C 9
1D 128 Physical Overlay File 0
1E 128 Physical Overlay File 1
1F 640 Physical Overlay File 2
22 80 Drive Self Test (DST), Head 0
23 80 Drive Self Test (DST), Head 1
24 80 Drive Self Test (DST), Head 2
25 80 Drive Self Test (DST), Head 3
2A 9 Saved Mode Pages (HDD settings)
2B 579 R/W Operating Parameters (translator, etc)
2C 432 Data Integrity Check (DIC), HEAD 1
2D 432 Data Integrity Check (DIC), HEAD 2
2E 432 Data Integrity Check (DIC), HEAD 3
33 4576
34 640 Packed CONGEN XML definition
35 26 SMART Data
Collecting Sys File Infos completed

Collecting DT Infos...
ROM:
ID MemOffs Len
===========================
0 6020100 33792 Read Adaptive Parameters File (RAP)
1 6020000 256 Controller Adaptive Parameters File (CAP)
4 4001000 4096 Servo Adaptive Parameter File (SAP)
602BE00 4096
total 8192
5 6C000 81920 Servo Firmware Table
A 60A54B0 1024 Seek Profile
13 60B0764 544 Dependent Zone Table for User Area
14 60B0984 64 Dependent Zone Table for System Area
15 0 524288 Flash ROM
1B 60AFA8C 3288 Dependent Zone Group Tables for User Area
1C 60AF94C 320 Dependent Zone Group Tables for System Area
1D 60201A0 208 VBAR Configuration File
1E 6020390 2320 Zone Format Parameters File

RAM:
ID MemOffs Len
===========================
0 6020100 33792 Read Adaptive Parameters File (RAP)
1 6020000 256 Controller Adaptive Parameters File (CAP)
2 6020270 288 Zone Table
4 4001000 4096 Servo Adaptive Parameter File (SAP)
602BE00 4096
total 8192
5 6C000 81920 Servo Firmware Table
6 1FDC40 40996 Servo Flaw Table
A 60A54B0 1024 Seek Profile
13 60B0764 544 Dependent Zone Table for User Area
14 60B0984 64 Dependent Zone Table for System Area
15 0 524288 Flash ROM
16 6020100 32 Drive Configuration Table
17 6021690 1744 Temperature Control Configuration
1B 60AFA8C 3288 Dependent Zone Group Tables for User Area
1C 60AF94C 320 Dependent Zone Group Tables for System Area
1D 60201A0 208 VBAR Configuration File
1E 6020390 2320 Zone Format Parameters File
1F 614463C 1224 RW working user preamp table
20 6144B04 72 RW working system preamp table

Collecting DT Infos completed


Reading autotuning buffer............... Ok
Searching module table in RAM... ....... Ok
Searching volume 3 file table in RAM.... Ok
Searching volume 0 file table in RAM.... Ok
Searching SMP RAM FID in RAM............ Ok
Searching Non Resident G-List FID in RAM Ok
Searching CFW OVL FID in RAM............ Error
Searching DT table(RAM, WR) in RAM...... Ok
Searching DT table(RAM, RD) in RAM...... Ok

System Files I/O method detection... ATA(indirect)

[AJ2008]

First, check serial displayed at ID matches that on the chassis and label of the drive.
I guess it will be good match as firmware tables load, so you should also get T> access. There is no additional defect lists to concern you so rebuild translator over terminal with 'm' command.
Restart drive. If symptoms persist and 0mb is still present, run 'm' command at terminal to clear terminal, once completed do not restart drive. Press 'CTRL+T' to enter ESLIP mode. Refresh ID and check if capacity is restored.

Does this help?

[zeroalpha]

Source of the post First, check serial displayed at ID matches that on the chassis and label of the drive.
I guess it will be good match as firmware tables load, so you should also get T> access. There is no additional defect lists to concern you so rebuild translator over terminal with 'm' command.
Restart drive. If symptoms persist and 0mb is still present, run 'm' command at terminal to clear terminal, once completed do not restart drive. Press 'CTRL+T' to enter ESLIP mode. Refresh ID and check if capacity is restored.

Does this help?

Nice. All good now. Thanks. Just had to edit hdd id settings.