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ST9500325AS. Spins down. LED CC error

Posted: 23.04.16, 09:54
by Imnew
Hello,
I have HDD ST9500325AS which spins down showing LED CC error in terminal.
On short circuiting the points, it reads all the modules and sys files but hangs on SMART clear.
I stopped the process inbetween and restarted the utility without power off/on and could save all the modules and sys files.
The HDD is identified without size.
cannot clear smart.
Terminal report enclosed after shortcircuit for LED CC


HDD family detecting...


Family ID: 3C
Selected family......................... : 3C, Wyatt
Model by ID............................. : ST9500325AS

Loading default settings!
Use the options dialog to review and save utility settings.
Then press OK!


Family default settings loading!


Tech Key...
Drive not ready


Test : Solution for the "HDD Lock (LED: 000000CC)" problem
HDD power supply switching OFF/ON...
Spin Up...

Spin Up Complete
Elapsed Time 0.614 msecs
F3 2>
Collecting Sys Files information...
ID Len
===============
Detecting Max Head number...
Phys. heads............................. : 4
0 2 Reserved Defect Table (SA defect table)
1 2 Drive Information File (DIF)
2 16 Performance Parameter File (PPF)
3 1870 Primary Defect File (P-List))
4 9 Servo Adaptive Parameter File (SAP)
5 4 Manufacturing Information File (MIF)
6 85 Read Adaptive Parameters File (RAP)
7 1 Controller Adaptive Parameters File (CAP)
8 2400
9 1 SMART Configuration File
A 2251 SMART Data File
B 1000
D 160
13 8 Disc Registry File (settings, security, etc)
15 100 BGMS File (Directed Offline Scan)
16 2
17 40
19 24 Log File
1A 33 Log File
1B 1 Log File
1C 9
1D 128 Physical Overlay File 0
1E 128 Physical Overlay File 1
1F 640 Physical Overlay File 2
2A 9 Saved Mode Pages (HDD settings)
2B 535 R/W Operating Parameters (translator, etc)
33 4576
34 640 Packed CONGEN XML definition
35 26 SMART Data
Collecting Sys File Infos completed

Collecting ROM Info...
Collecting ROM Info completed



Test : HDD resources backup
Folder: C:\Program Files\ACE Lab\PC-3000\Bin\!Profiles\SgF3\Wyatt\ST9500325AS-0002-6VERFZ58\Data\SABackup\



Reading ROM to profile folder
Folder: C:\Program Files\ACE Lab\PC-3000\Bin\!Profiles\SgF3\Wyatt\ST9500325AS-0002-6VERFZ58\Data\SABackup\ROM\
Result.................................. : Ok


Reading DT to profile folder
Folder: C:\Program Files\ACE Lab\PC-3000\Bin\!Profiles\SgF3\Wyatt\ST9500325AS-0002-6VERFZ58\Data\SABackup\CPDir\

DT 0015 (Flash ROM), Flash ROM........................................ : Ok
DT reading process completed
Result.................................. : Ok

Reading modules to profile folder
Folder: C:\Program Files\ACE Lab\PC-3000\Bin\!Profiles\SgF3\Wyatt\ST9500325AS-0002-6VERFZ58\Data\SABackup\ModDir\

Module 0000, Reserved Defect Table (SA defect table).................. : Ok
Module 0001, Drive Information File (DIF)............................. : Ok
Module 0002, Performance Parameter File (PPF)......................... : Ok
Module 0003, Primary Defect File (P-List))............................ : Ok
Module 0004, Servo Adaptive Parameter File (SAP)...................... : Ok
Module 0005, Manufacturing Information File (MIF)..................... : Ok
Module 0006, Read Adaptive Parameters File (RAP)...................... : Ok
Module 0007, Controller Adaptive Parameters File (CAP)................ : Ok
Module 0008........................................................... : Ok
Module 0009, SMART Configuration File................................. : Ok
Module 000A, SMART Data File.......................................... : Ok
Module 000B........................................................... : Ok
Module 000D........................................................... : Ok
Module 0013, Disc Registry File (settings, security, etc)............. : Ok
Module 0015, BGMS File (Directed Offline Scan)........................ : Ok
Module 0016........................................................... : Ok
Module 0017........................................................... : Ok
Module 0019, Log File................................................. : Ok
Module 001A, Log File................................................. : Ok
Module 001B, Log File................................................. : Ok
Module 001C........................................................... : Ok
Module 001D, Physical Overlay File 0.................................. : Ok
Module 001E, Physical Overlay File 1.................................. : Ok
Module 001F, Physical Overlay File 2.................................. : Ok
Module 002A, Saved Mode Pages (HDD settings).......................... : Ok
Module 002B, R/W Operating Parameters (translator, etc)............... : Ok
Module 0033........................................................... : Ok
Module 0034, Packed CONGEN XML definition............................. : Ok
Module 0035, SMART Data............................................... : Ok
Modules reading process completed

Reading HDD ID pages list...
Reading HDD ID pages...
ID Page 00............................................................ : Ok
ID Page 01............................................................ : Ok
ID Page 02............................................................ : Ok
ID Page 03............................................................ : Ok
ID Page 04............................................................ : Ok
ID Page 08............................................................ : Ok
ID Page 09............................................................ : Ok
ID Page 0A............................................................ : Ok
ID Page 0B............................................................ : Ok
ID Page 0C............................................................ : Ok
ID Page 0D............................................................ : Ok
ID Page 0E............................................................ : Ok
ID Page 0F............................................................ : Ok

System Files are not selected

Reading loader data to folder (LDR)
Scanning LOD files...

Backup of service information completed

Backup RW params file...
SMART erase...
Drive not ready

Here the Drive gets busy.
Can someone provide a solution??

Re: ST9500325AS. Spins down. LED CC error

Posted: 27.04.16, 12:06
by Nick_TS
Hello,

Please past here terminal output as well.

Re: ST9500325AS. Spins down. LED CC error

Posted: 27.04.16, 12:38
by Amarbir[CDR-Labs]
Hi,
Are You From India ,If Yes I Can Provide You Team Viewer Support And Help You Solve this Case