ST31000528AS CC3E BSY

[PAKcomputers]

I have a drive that is BSY, even with the board removed.

I do have terminal access

I have ruled out the board by reading the rom externally and writing to a known good board -- same thing....BSY

I think the only way to update the modules is to modify the rom and re-write it using a USB reader.
What modules do I need to manually write into the rom to make the drive go ready ?
Where are they located in the rom ?

Or is there some other magic that will force the board ready ?

[Filipp_TS]

Hello,

The BSY state can be if drive have a software problem:
- pendings
- damaged SA module(s)
- problem with translator/media cache
or hardware problem:
- heads issue
- pcb issue
-scratches on the surface

The steps are depends on terminal report and drive behavior.
You can contact the Technical support via chat or create a new ticket on ts.acelab.eu.com and our engineers are discuss with you.
Thanks,

[DataMedics]

If you have terminal and it's always registering as BSY, I'd bet on it being a pending bug. Start by modifying system file 93 to disable all the background processes.