PC-3000 Forum

Actual ST32000542AS
S/N 5XW1F80T
FW CC38
2TB
Showing
Model : ST_M13FQBL
Serial : QNR_BFW
Firmware : 04240957
Capacity : 3.86 GB (8 089 950)

Is it FW issue?
If yes need FW (Not in my login database)

It means SA cant be read so ID is made from factory alias inside ROM.

SA cant be read but this can be from multiple reasons, mechanical, firmware or electrical - you need proper diagnosis