STM380815AS - Safe Mode / family / PCB

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hddr49
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STM380815AS - Safe Mode / family / PCB

Postby hddr49 » 24.10.12, 10:30

Hi there

I have a drive (STM380815AS sata drive) witch PCB is down - short circuit on +5V, shutdown the computer if drive is powered-on

I have a donnor PCB.

I search in the maxtor doc how to enable safe mode on this drive, but it not appear.
I find that STM is a Seagate disk branded Maxtor, so I try to use USB terminal with no luck.

I read from Seagate doc that "At present there are no methods for drive restoration if the native board is lost" (page 9 on SeagF3_en_NET.pdf)

The drive with spare PCB remains busy. PCB only remains busy as well.

The two PCBs are not exactly the same.
Broken is 100439888 E K818JW8D / 100422559 REV C
Donnor is 100508708 C C004ALGK / 100470387 REV B

My questions are :
- Am I able to recover data with my donnor PCB ?
- How-to enable safe mode on this drive ? - seems to work with Seagate U5 Barracuda 7200.10 Galaxy2D tools
- What tools must I use , maxtor or seagate ? - seems to work with Seagate U5 Barracuda 7200.10 Galaxy2D tools
- Do you have ideas how to fix the damaged PCB ?

thanks a lot.

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ACE_Admin
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Re: STM380815AS - Safe Mode / family / PCB

Postby ACE_Admin » 29.10.12, 16:01

Hello.

This drive belongs to 7200.10 family of Seagate Barracuda drives.
Yuo must use Seagate utility. Also you have to connect terminal usb adapter, to view terminal output
for this drive.

With terminal you can also try to read ROM from donor PCB and write it to patient.

How to enable safe mode?

There is a checkbox option within Seagate utility startup window.
With best regards
ACE Lab technical support
ts.acelab.eu.com
blog.acelab.eu.com


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