dm17

[Nikola Radovanovic]

is there a manal for pc3000 for DM17 I have UDMA PC3k but no manual...
I have this maxtor sata it goes into ready but I can not access SA...
Thanks

[ACE_Admin]

hello

what is this drive full model, and FW version ?

[Nikola Radovanovic]

Diamond Max 17
64160e02a21a
KA101V00
KMBA
spasiba

[ACE_Admin]

this maxtor drive belongs to Shasta family. Please choose that family and try to access its Service Area.

By the way, didn't you hear any knocking sound ?

[Nikola Radovanovic]

no, there is no knocking sound, drive identifies as shasta and i can not acces service zone. Is there a manual...?

[ACE_Admin]

if this drive is sata, it worth trying to start autorecovery mode and see if it is possible to read its service area.

you need to go to your personal update box (Maxtor's directory) and to take necessary resources:


then import these resources to your database and start up maxtor utility
choose "Auto Recovery" option


Then press "play" button in the next window to proceed. If the service area of this drive is healthy - then the utility would make a copy of it.
Waiting for your reply.