Create heads Map

[peter.best]

Hello all you experts. Help please?

Trying to create heads map. When I attempt to “Building Head Map” I see only “Run PC-3000 Utility"
In the Parameters window, as described in the manual at 4.6.1.9, when I select the Heads Map tab I see an option “Use Heads Map”, not Create Map. When I choose that I see “You must build the heads map!”
I am unable to build the heads map.

I wait for your wisdom.

[RevocoTT]

Hi Peter.Best
You need to detect the drive in the utility first, if you're in Data Extractor, in the menu Windows -> Utility -, from the Utility window select Utilities -> Utility Autodetect, When the drive is detected then go to Utility -> Run Utility. You will see a new Window then Click on Autodetect then Click on Utility Start, then you can go back to Data Extractor from the Windows menu and retry building heads.

Hope this helps

[peter.best]

Thank you RevoccoTT. When I do these steps and choose Autodetect I see "Techno key error: unexpected error: Port WRITE PROTECTED".
Should I change this? and how, please?

[RevocoTT]

Hi Peter,
I don't know what that error means you should contact Acelab Technical Support, you can then let us know how it was resolved after.