BUG Dataextractor

Data recovery from Hard Disk Drives with logical problems

Moderator: Nick_TS


rajax69
Newbie
Posts: 17
Joined: 04.11.14
Reputation: 1 / (11)

BUG Dataextractor

Postby rajax69 » 24.11.15, 15:57

Hello All,

I used DE for imaging a drive, and i encounter a bug when i want to call the task . Here is the message " error Ttaskcreate create drive access violation at address 00000000.

I reboot my PC, it doesn't help

Do you have a solution please?

Thanks for your quick reply

Bye for now


Nick_TS
Site Admin
Posts: 300
Joined: 01.04.13
Reputation: 8 / (78)

Re: BUG Dataextractor

Postby Nick_TS » 25.11.15, 07:52

Hello,

- Can you tell me what is your DE version and what drive you are working with?
- What reading mode is set up ?
With best regards
ACELab technical support
ts.acelaboratory.com
blog.acelab.eu.com


rajax69
Newbie
Posts: 17
Joined: 04.11.14
Reputation: 1 / (11)

Re: BUG Dataextractor

Postby rajax69 » 25.11.15, 09:11

Hello,

The drive i'm working on is Hts3232A7A364, DE version is 5.2.26. The reading mode is : UDMA 133.

The drive was imaged fully but i closed the task and call back the task i got this message.

Thank You


Nick_TS
Site Admin
Posts: 300
Joined: 01.04.13
Reputation: 8 / (78)

Re: BUG Dataextractor

Postby Nick_TS » 30.11.15, 21:35

Sometime this error is caused by parrallel task with performed analysis...
Did you open two or more task at the sime time?
With best regards
ACELab technical support
ts.acelaboratory.com
blog.acelab.eu.com


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