Data Extractor not available for USB Shrek LT

Data recovery from Hard Disk Drives with logical problems

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setecpr
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Data Extractor not available for USB Shrek LT

Postby setecpr » 24.10.23, 17:51

I have a SED encrypted device (WDC WD20NMVW-11AV3S2, no SATA interface, USB only) that when originally locked and plugged in to Windows, would show a ~8MB partition with a tool called "WD Unlocker.exe", used to unlock the device. I have managed to remove the SED feature from the device and also managed to find the decryption key in the SA (I don't know where auto-detect found it, and it won't let me export/see what it is, I would like to be able to export it if possible), which works just fine with auto-decryption.
However, after removing the SED, plugging in to a computer will show an unknown 0MB sized disk, which you can't read at all via OS interface, but I can still read it just fine in sector edit via COM + USB.

It shows up fine in the Marvell USB/COM utility
Image

The issue at hand is that I cannot start a data extraction task in sector edit as it is disabled/grayed out:
Image

And it doesn't show up in the data extraction tool new task interface either:
Image

How can I extract all data from this disk? The only way I can read it's data / where it shows up is in "Sector Edit".


gterry
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Re: Data Extractor not available for USB Shrek LT

Postby gterry » 25.10.23, 15:10

Do you have the users password?


setecpr
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Re: Data Extractor not available for USB Shrek LT

Postby setecpr » 25.10.23, 17:54

gterry wrote:Do you have the users password?


Unfortunately not, but as I mentioned, I have the decryption key and can read the unencrypted data, I just needed to somehow extract the data, but it doesn't show up on the Data Extractor.


gterry
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Re: Data Extractor not available for USB Shrek LT

Postby gterry » 26.10.23, 16:36

So even if you extract the data it will still be encrypted because the user placed a password on it. Did you perform the SATA bypass on it or use a compatible SATA PCB with the original ROM installed on it?

You could also create a ticket and have ACE remote into it.


setecpr
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Re: Data Extractor not available for USB Shrek LT

Postby setecpr » 08.11.23, 15:02

It turns out I just needed to press Windows (With the windows icon) -> Data Extractor (With the utility open), though it is really weird that the data extractor button wasn't clickable (grayed out) if I should have been able to press it and also that the data extractor didn't show my disk if it wasn't specifically opened in the way specified.


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