Technical Support during Winter Holidays 2017
Posted: 26.12.16, 08:59
Please kindly note that ACE Lab TS will be working in the limited time shift mode during Winter Holidays from the 31st of December the till 6th of January. If you need assistance with TeamViewer, please, contact us on Monday, 9th of January. Until then we can guide you only with short tips and simple replies.
If you have any urgent questions about PC-3000 registrations, please call +7 909 4358 999 or use our Technical Support Ticket System
If you haven't received your activation/*.act file from lic.acelab.ru
or license.acelab.ru, please send *.arf file via ticket in our Technical Support System.
The Technical Support Team will be available on the special holiday schedule during these days.
It is recommended to activate your PC-3000 Upgrade kits before the 31th of December.
Up to that time, the ACE Lab Technical Support department works on a standard schedule (10:00 AM – 00:00 PM Midnight Moscow time, GMT +04:00 ), and your activation will be processed quickly.
During the New Year holidays, activation will require more time.
All requests will be processed through tickets at http://ts.acelaboratory.com/. Live Chat Online and Team Viewer will be available starting from the 9th of January.
Don't forget to use our Forum and our Blog – you can find a lot of answers to popular questions there.
If you have any urgent questions about PC-3000 registrations, please call +7 909 4358 999 or use our Technical Support Ticket System
If you haven't received your activation/*.act file from lic.acelab.ru
or license.acelab.ru, please send *.arf file via ticket in our Technical Support System.
The Technical Support Team will be available on the special holiday schedule during these days.
It is recommended to activate your PC-3000 Upgrade kits before the 31th of December.
Up to that time, the ACE Lab Technical Support department works on a standard schedule (10:00 AM – 00:00 PM Midnight Moscow time, GMT +04:00 ), and your activation will be processed quickly.
During the New Year holidays, activation will require more time.
All requests will be processed through tickets at http://ts.acelaboratory.com/. Live Chat Online and Team Viewer will be available starting from the 9th of January.
Don't forget to use our Forum and our Blog – you can find a lot of answers to popular questions there.