ST500DM002-KC65- FAIL Servo Op=0100 Resp=0007

[datacare]

ST500DM002-KC65
When switch on i got the following error and spin down,


Boot 0x10M
Spin Up
FAIL Servo Op=0100 Resp=0007
ResponseFrame FFFF 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 FFFF
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000Àÿàÿ
LED:000000EE FAddr:001028A6

I got the same error after replacing with working head also.

It is spinning some time and spin down with original pcb.

But it is spinning normal with another pcb with same firmware. Terminal log showing as follows

Boot 0x10M
Spin Up
RECOV Servo Op=0100 Resp=0005[0x00000000][0x00000000]ZZZZMMMMMMMMMMMMMMMZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMddddddWWWWMMMMMM
RECOV Servo Op=0155 Resp=0005S
RECOV Servo Op=0055 Resp=0005xxxxZWZWZWZWZWZWZWZW
FAIL Servo Op=0055 Resp=0007
ResponseFrame 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 000AB
RECOV Servo Op=0155 Resp=0005[0x00025CB4][0x00025CB4]ZZZZMMMMMMMMMMMMMMMZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMddddddWWWWMMMMMM
FAIL Servo Op=0055 Resp=0007
ResponseFrame 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 000Ax
RECOV Servo Op=0055 Resp=0005[0x0000B319][0x0000B319]ZZZZMMMMMMMMMMMMMMMZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMddddddWWWWMMMMMM
RECOV Servo Op=0155 Resp=0005S
RECOV Servo Op=0055 Resp=0005xxxxZWZWZWZWZWZWZWZW
FAIL Servo Op=0055 Resp=0007
ResponseFrame 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 000AB
RECOV Servo Op=0155 Resp=0005[0x00030FCD][0x00030FCD]ZZZZMMMMMMMMMMMMMMMZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMddddddWWWWMMMMMM
FAIL Servo Op=0055 Resp=0007
ResponseFrame 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 000Ax



With regards
sundar

[Amarbir[CDR-Labs]]

Sundar ,
Does The Serial No in The rom Match With Label of this HDD

[datacare]

yes perfectly match

[Amarbir[CDR-Labs]]

Source of the post yes perfectly match

Well ,
Remove the heads and inspect them under a microscope if you find platter dust that platter is the culprit then totally different approach for this ,On the other hand if any acelab rep can solve this in firmware it will be awesome

[DataMedics]

Did you try putting the heads back into the donor to see if they are still good? Could be just a heads killer.

[datacare]

yes i have tried, donor head is working

[Filipp_TS]

Hello,

Set a patient heads into the patient drive.
Then change Max Heads value in ROM to "0".
Write modified ROM in to the drive and re-power it, check a drive behavior.
(Don't forget to make a backup of original ROM before any modifications).

Also, pay attention to the surface and case inside - is it clean, with out any dust/scratches?

[Amarbir[CDR-Labs]]

Source of the post Hello,

Set a patient heads into the patient drive.
Then change Max Heads value in ROM to "0".
Write modified ROM in to the drive and re-power it, check a drive behavior.
(Don't forget to make a backup of original ROM before any modifications).

Also, pay attention to the surface and case inside - is it clean, with out any dust/scratches?

Hello Fllipp ,
I have tried this in few Seagate's fillipp , Some drives do boot just once or twice ,Then they refuse to i do not know why ,Might be they are just on the verge of dying

[gameboybin]

Man, got the exactly the same problem. The HDD keeps throttling for like 6 times then it powers down. Change heads exactly the same thing. All now comes is to the PCB. Tried changing PCB, changing BIOS and stuff. No cure. SAD

[DataMedics]

Sometimes it's just too much damage to the SA and nothing can be done. Not every case is a win in this game.