WD2001FASS not showing family.

[Continuum]

I need to turn off the heads in RAM of this drive, but it cannot detect the family.

Is this possible?

[hassan]

What is the full model ?
WD299xx-xxxxxx

[Continuum]

What is the full model ?
WD299xx-xxxxxx

WD2001FASS-00W2B0

[hassan]

on the hdd labe you you will find the model
for example "MDL:WD400EB-00CPF0"

[Continuum]

on the hdd labe you you will find the model
for example "MDL:WD400EB-00CPF0"

That is the model. It is a new 2Tb.

[hassan]

I think the current version of PC3000 WD Marvell utility dos not support this family yet
you can try the latest WD marvell family probably can help you

[ACE_Admin]

It is possible to figure out the family by viewing C5 module from SA.
To enter WD utility you should enter it with some of the last added families, like DragFly X , Tahoe or other families from the end of the list.

The goal is to find a family that could access the modules. Module